Ellen L Redhead is a eficient professional, who works in Ibm main office of which is in 4. as a Help Desk Analyst since 2014. This expert has earned professional experience in more than seven positions at various companies. Ellen L Redhead went to the Allegany College of Maryland and got education there from 1983 to 1985. Cumberland, Maryland is the area, where this expert was lastly known to be situated. The professional's email address and number can be easily accessed through this website on demand.
Name variants:
Nell Redhead
Last updated May 11, 2024
Contact Information
Last Update
Jul 14, 2022
Email
pe**@aol.com, ms**@ivillage.com, ms**@yahoo.com
Location
Cumberland, MD
Company
Workplace
Colleagues
Work History
Help Desk Analyst
New York, NY
Intercept, document, troubleshoot, resolve and communicate issues via phone and ticket system. Creates Help Desk tickets to track technical issues.Identifies and records incidents in a clea...
2014 — 2014
Customer Service Manager
1001 12Th St, Aurora, NE 68818
Apr 2007 — Jun 2013
Help Desk Specialist
Prepare travel reservations and assisting federal employees with their travel plans. Checking systems for errors and doing reports on errors. Checking system for unticketed itineraries and r...
Dec 2004 — Aug 2006
Directory Assistance
Provide customers with local and national directory assistance.Provide residential, businesses, local, state and federal government listing.Provide reverse directory and area code look up fo...
Apr 2004 — Oct 2004
Customer Service Representative
1 Rockefeller Plz, New York, NY 10020
Answer questions and assist retired federal employees with their benefits insurance questions. Aiding customers with adding dependents to their benefits and questions concerning there death ...
Jan 2004 — Apr 2004
Healthcare Representative
2980 Fairview Park Dr, Falls Church, VA 22042
Answering customer’s questions with benefits and questions about DOD TRICARE military insurance. Provided accurate knowledge of Tricare and Medicare and how other insurances work.Assisted wi...
Feb 2001 — Dec 2003
Customer Service Supervisor
Answering customer’s calls concerning customer accounts and placing orders.Check customer’s credit card information and escalating accounts. Assisted with Training of new employees on the pr...
Sep 1999 — Feb 2001
Education
1983 — 1985
1976 — 1980
Occupations
IT Professional
Help Desk Analyst
Sales Specialist
Counter Manager
Systems Support Specialist
Support Specialists
Sales Representative
Skills
Troubleshooting
Windows
Telecommunications
Customer Service
Software Documentation
Computer Hardware
Microsoft Office
Team Building
Training
Call Centers
Team Leadership
Security
System Administration
Networking
Customer Satisfaction
Oracle Applications
Help Desk Support
Help Desk Implementation
Helping Clients Succeed
Online Help
Ibm Tivoli
Administrative Assistants
Office Administration
Management
Telephony
FAQs about Ellen L Redhead
What's the main profession of Ellen L Redhead?
This professional's job is Telecommunications
What are the main profession of This professional?
These person's professions are IT Professional and Help Desk Analyst
Where is Ellen L Redhead currently located?
Ellen L Redhead is located in Cumberland, Maryland.
Does the expert have the email address?
pe**@aol.com and ms**@ivillage.com is The expert's email address.
Where did Ellen L Redhead work?
Ellen worked at Ibm, Hamilton Telecommunications.
Where has Ellen L Redhead studied?
Ellen studied at the Allegany College of Maryland from 1983 to 1985.
What languages does Ellen L Redhead speak?
Ellen L Redhead speaks English.
Are there any skills Ellen L Redhead has?
Ellen has such skills as Troubleshooting, Windows, Telecommunications, Customer Service, Software Documentation, Computer Hardware, Microsoft Office, Team Building, and Training.