Elizabeth Garber

Vice President Customer Experience Strategy

Elizabeth Garber is a highly qualified expert, that works in Santander Bank, N.a main office of which is in 499. on the position of Vice President Customer Experience Strategy since 2018. This expert has earned professional experience in more than 12 positions at different companies. Elizabeth Garber went to the Henley Business School and was studying from 2017 to 2020. This person has the following professional qualifications: Business Administration, Counselling L2, and Open University Business School (Oubs). Boston, Massachusetts is the city, where this person was known to be located. Elizabeth's email address and phone number can be accessed through this website by request.
Name variants:
Elisabethe Garber, Elizibeth Garber, Elizybeth Garber, Bella Garber, Betty Garber, Bettie Garber, Bet Garber, Bett Garber, Bette Garber, Betta Garber, Betsy Garber, Betsey Garber, Betsi Garber, Beth Garber, Bess Garber, Bessie Garber, Bessy Garber, Bettina Garber, Dicey Garber, Elsie Garber, Elisa Garber, Elsa Garber, Eliza Garber, Ellie Garber, Elly Garber, Ibby Garber, Ilse Garber, Liz Garber, Lizzy Garber, Lizzie Garber, Liza Garber, Lisa Garber, Lissa Garber, Lise Garber, Lisette Garber, Lizette Garber, Lisbet Garber, Lizbeth Garber, Libby Garber, Lisl Garber, Lissi Garber, Sissi Garber, Tess Garber
Last updated May 10, 2024

Contact Information

Last Update
Jul 10, 2022
Email
el**@gmail.com, el**@edfenergy.com
Location
Boston, MA

Workplace

Santander Bank, N.A.
Vice President Customer Experience Strategy

Boston, MA

Industry

Banking, Federal Savings Institution

Work History

Vice President Customer Experience Strategy

75 State St, Boston, MA 02109
from Aug 2018

Founder and Regional Leader

Palo Alto, CA
Oct 2016 — May 2018

Senior Manager - Product Development, Marketing, and Retention and Customer Success

Ordnance Survey creates, maintains, and supplies geospatial data (digital maps) to underpin Britain’s advancing digital economy; its international services promote economic development abroa...
Oct 2016 — May 2018

Customer Development - Retention, Customer Experience, Product and Service Roadmaps

EDF Energy is one of the largest energy suppliers who provide electricity & gas across Britain. Set the strategic direction that increased customer lifetime value through retention, cross-se...
Sep 2011 — Aug 2016

Customer Experience Project Lead - Contract

Built collaborative & fully business cased customer journey designs and gained stakeholder buy-in. Led project work-streams and owned functional requirements to deliver desired experiences. ...
Nov 2010 — Sep 2011

Customer Experience Manager, Be Unltd

Manages all elements of the Customer Experience from research and strategy development through to delivery. Inputs to business KPI setting as well as the general management of the outsourced...
Jun 2009 — Nov 2010

Customer Experience Improvement Manager

Design and implement changes to the customer experience based on insights garnered from customer satisfaction surveys, competitor benchmarking, and end-to-end audits of the journeys.
Apr 2007 — Jun 2009

Learning and Welfare Assistant

Assessed gaps in student knowledge/performance; designed and implemented Maths/Science training programs to improve SATs performance.
Sep 2006 — Mar 2007

Service Coordinator

Managed relationships between 7 community partners and 300 volunteers. Responsible for marketing and recruitment, event-planning, training, and ongoing monitoring of performance.
Aug 2005 — May 2006

Special Volunteer - Cognitive Neurosciences

9000 Rockville Pike, Bethesda, MD 20892
Project managed, carried out, and analysed cognitive tests on normal control subjects for the Cognitive Neuroscience section.
Jan 2005 — Apr 2006

Family Literacy, Assistant Director

Assessed gaps in current curricula and designed new programs. Recruited, coached, and managed over 30 tutors.
Sep 2003 — Oct 2005

Customer Services Manager

Managed a team of customer services advisers and coached them to deliver best in class service. Also responsible for planning and logistics for summer and conference housing.
May 2004 — Aug 2005

Occupations

Executive
Vice President
Founder
Leader
Chief Executive
Founding Member
Managers

Skills

Customer Experience
Strategy
Change Management
Management
Customer Service
Telecommunications
Program Management
Outsourcing
Training
Coaching
Project Planning
Stakeholder Management
Marketing
Project Management
Customer Satisfaction
Business Process Improvement
Call Centers
Teamwork
Customer Retention
Time Management
Crm
Leadership
Business Strategy
Performance Management
Project Delivery
Team Management
Strategic Planning
Team Leadership
Communication
Recruiting
Account Management
Business Transformation
Team Building
Service Delivery
Business To Business
Marketing Strategy
Microsoft Office
Team Motivation
Cross Functional Team Leadership
Budget Management
Critical Thinking
Product Marketing
Public Speaking
Ideation
Product Management
Product Strategy
Product Development
Design Thinking
Strategic Roadmaps
Go To Market Strategy

FAQs about Elizabeth Garber

What is the profession of Elizabeth Garber?

This professional's job is Vice President Customer Experience Strategy

What jobs is Elizabeth Garber a professional at?

The expert is proficient at such jobs as Executive and Vice President.

Where does Elizabeth Garber currently live?

The expert currently lives in Boston, Massachusetts.

Does Elizabeth have the email address?

el**@gmail.com and el**@edfenergy.com is The expert's email address.

Where did Elizabeth Garber work?

The professional worked at Santander Bank, N.a., Sheryl Sandberg & Dave Goldberg Family Foundation (Leanin.org+ Optionb.org).

Where has Elizabeth Garber studied?

Elizabeth studied at the Henley Business School from 2017 to 2020.

Are there any certifications Elizabeth Garber has?

Elizabeth received the following certifications: Business Administration, Counselling L2, and Open University Business School (Oubs).

What languages does Elizabeth Garber speak?

Elizabeth Garber speaks English and French.
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