Drita Berishaj

Drita Berishaj

Director of Contact Center Operations

LSJ
Drita Berishaj is a eficient professional, working in LSJ on the position of Director of Contact Center Operations from 2011. This person has earned professional experience in more than 16 positions at different companies. Drita Berishaj went to the Davenport University and got education there. Troy, Michigan is the city, where the professional was lastly known to be living. The person's contacts can be accessed through SoftwareOfficial on demand.
Name variants:
Drita Berishaj
Last updated May 02, 2024

Contact Information

Last Update
Jan 30, 2016
Location
Troy, MI
Company
LSJ

Workplace

Director of Contact Center Operations

Work History

Director of Contact Center Operations

LSJ
Mar 2011 — Jun 2014

Director of Call Center Operations

Troy, Michigan
from Jan 2011

Call Center Operations Manager

Troy, Michigan
Mar 2010 — Jan 2011

Operations Manager

LSJ
Mar 2010 — 2011

Performance Sales Coach

LSJ
May 2009 — Mar 2010

Performance Coach

Coach and develop sales agents
Apr 2009 — Mar 2010

Marketing

LSJ
Troy, MI
Jul 2007 — Jun 2014

Sales Agent

Troy Michigan
Jul 2007 — Apr 2009

Owner

Troy, Michigan
from Apr 2006

Workforce Management

2004 — 2007

Workforce Management

Auburn Hills, Michigan
•Evaluate trends related to call volume and collaborate with management to provide performance feedback and recommendations to improve overall performance and productivity within the call ce...
Sep 2002 — Jun 2007

Audi Web and Correspondence Advocate

Rochester, MI
Jan 2002 — Jun 2007

Client Care Advocate and Team Assistant

2002 — 2004

Medical Spa Operations Manager and Team Leader

2000 — Dec 2014

Owner

Southfield, Michigan
Jan 1994 — Jun 2006

Executive Assistant

Greater New York City Area
Maintained business relations with clients by providing quality and excellent service. Market products Authorization of return merchandise Process daily orders Train new employees Created SOP
1990 — 1992

Education

Bachelor of Business Administration in business

Warren, MI

Occupations

Executive
Director
Owner
Marketer
Advertising Professional
Operations Manager
Chief Executive
Advertising Sales Agent

Skills

Call Center
Customer Service
Team Building
Coaching
Leadership
Sales Management
Management
Forecasting
Quality Assurance
Leadership Development
Customer Satisfaction
Sales
Marketing
Business Analysis
Microsoft Office
Team Leadership
Data Analysis
Customer Experience
Microsoft Excel
Process Improvement

FAQs about Drita Berishaj

What's the profession of Drita Berishaj?

This professional's job is Director of Contact Center Operations

What jobs is Drita proficient at at?

The expert is proficient at Executive and Director jobs.

Where does Drita Berishaj live?

The professional currently lives in Troy, Michigan.

Where did Drita Berishaj work?

Drita worked at LSJ, LSJ Marketing for Lifestyle Lift.

Where has Drita Berishaj studied?

Drita studied at the Davenport University.

What languages does Drita Berishaj speak?

Drita Berishaj speaks Albanian.

What is professional industry that Drita Berishaj worked in?

Drita works in Marketing and Advertising industry.

Are there any professional skills, that Drita Berishaj has?

Drita has the following skills: Call Center, Customer Service, Team Building, Coaching, Leadership, Sales Management, Management, Forecasting, Quality Assurance, and Leadership Development.
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