Douglas Lowry is a high-level professional, working in Independent Consultant on the position of Independent Operations and Customer Experience Consultant from 2019. This expert has earned professional experience in more than eight positions at various companies. Phoenix, Arizona is the area, where this expert was known to be settled. Their email address and number can be easily accessed through SoftwareOfficial by request.
Name variants:
Douglass Lowry,
Doug Lowry
Last updated May 08, 2024
Contact Information
Last Update
Jan 29, 2016
Email
dl**@transperfect.com, do**@yahoo.com
Location
Phoenix, AZ
Company
Independent Consultant
Workplace
Independent Operations and Customer Experience Consultant
Work History
General Manager - Tempe Operations Center
10 Corporate Dr, Burlington, MA 01803
Delivering a systematic approach to goal based management. Guided by metrics designed for individual and team achievement in productivity, quality and sales for this consumer facing service ...
Aug 2011 — Oct 2014
Director of Operations
Director of Operations leading 4 departments: Implementations, Customer Support Center, Deployment Test and Business Solutions. Departments deliver excellent products and service to over 30...
Sep 2004 — Feb 2011
Director of Operations
1200 Harbor Blvd, Weehawken, NJ 07086
Director of Operations leading 4 departments: Implementations, Customer Support, Deployment Test and Business Solutions. Departments deliver industry leading products and service to over 300...
Sep 2004 — Feb 2011
Vice President Account Management
Responsible for retaining and expanding relationship (sales) with key accounts including; American Express, AT&T, Nortel, Ford, Harley – Davidson, American Cancer Society, Astra Zeneca, ...
Sep 2001 — Jul 2002
Director of Operations
Serving Carlson’s flag ship client, General Electric. Managed three key teams at the GE Travel Center; Call Center Operations, Meetings Management and Ticket Distribution.
Jul 1998 — Sep 2001
Occupations
Executive
Chief Executive Officer
IT Professional
Information Technology Specialist
Director of Operations
Corporate Executive
Chief Executive
IT Specialist
Operations Manager
Skills
Start Ups
Customer Satisfaction
Management
Operations Management
Call Center
Six Sigma
Business Intelligence
Strategic Planning
Troubleshooting
Customer Experience
Coaching
Service Delivery
Account Management
Business Analysis
Call Centers
Product Management
Leadership
Customer Service
Sales Management
Change Management
Contract Negotiation
Telecommunications
Strategic Partnerships
Forecasting
Business Planning
Entrepreneurship
Strategy
Process Improvement
New Business Development
Business Strategy
Team Building
Training
Project Management
Vendor Management
Cross Functional Team Leadership
Team Management
Budgets
Sales
Call Center Development
Business Process Improvement
Team Leadership
Solution Selling
Quality Assurance
Project Planning
Technical Support
Crm
Saas
Networking
Software Documentation