Doug Crummey is a high-level expert, working in Hp main office of which is in 1104. on the position of Senior Manager Global Customer Support from 2018. This expert gained professional experience in more than nine positions at various companies. Doug Crummey went to the Western Governors University and received education from 2006 to 2010. Doug has such professional qualifications as Itil V3 Foundation, Comptia A+, and Comptia Security+. Rexburg, Idaho is the city, where this person was lastly known to live. This person's contacts are easily accessed through SoftwareOfficial by request.
Name variants:
Douglas Crummey
Last updated May 05, 2024
Contact Information
Last Update
Jun 30, 2022
Email
42**@gmail.com
Location
Rexburg, ID
Company
Hp
Workplace
Senior Manager Global Customer Support
Work History
Senior Manager Global Customer Support
1501 Page Mill Rd, Palo Alto, CA 94304
Managed global multi-location support centers composed of Level 1 regional support teams, Level 2 solution specialists, and Level 3 solution engineers. These groups supported both HP's Stand...
from Aug 2018
Senior Manager, Global I.t Command Center Operations Bridge
New York
Dec 2009 — Oct 2011
Customer Service Support Manager
San Antonio, TX
Jun 2008 — Apr 2009
Senior Global Customer Support Operations Manager Noc and Itoc and Service Desk and Call Center Manager
3000 Hanover St, Palo Alto, CA 94304
Oct 2004 — May 2008
Contractor To Hewlett Packard
Acting technical lead on the Hewlett Packard Global Service Desk / Call Center located in Houston Remote Management Center (RMC) in Houston, Texas.
Developed strong working relationships w...
May 2003 — Oct 2004
System Analyst Contracted To Hewlett Packard
100 Manpower Pl, Milwaukee, WI 04030
System Analyst contracted through Manpower Professional Managed Services to Hewlett Packard in Boise, Idaho.
Provided MPE support to include: account creation, job scheduling, system backu...
May 2001 — May 2003
Education
2006 — 2010
1999 — 2000
Occupations
Executive
Senior Manager
Security
IT Professional
Technical Writer
Manager
SharePoint Administrator
Information Technology Specialist
Operations Manager
Technical Communicator
Author
Network Systems Administrator
Network Administrator
IT Specialist
Skills
Data Center
Itil
Security
Disaster Recovery
Management
It Service Management
Leadership
Enterprise Software
Servers
Vmware
Cloud Computing
Service Delivery
Technical Support
Networking
Business Continuity
Vendor Management
Crm
Storage
Negotiation
Cross Functional Team Leadership
It Operations
Information Technology
It Management
High Performance Teams
Virtualization
Managed Services
Unix
Operating Systems
System Deployment
Sla
Incident Management
System Administration
Call Centers
Citrix
Infrastructure
Conflict Resolution
Customer Satisfaction
Service Desk
Sdlc
Network Administration
Customer Support
It Outsourcing
Call Center
Storage Area Networks
Itil Certified
Noc
24X7 Production Support
Itil Implementation
Business Process