Name variants:
Don White,
Donnie White,
Donny White
Last updated May 07, 2024
Contact Information
Workplace
Bmc Technical Support Specialist
Raleigh, NC
Industry
Staffing and Recruiting, Employment Agency
Colleagues
Work History
Bmc Technical Support Specialist
3200 Fairhill Dr, Raleigh, NC 27612
Adjusted accounts in Active Directory.
Phone support of hardware and software.
Supported laptops, desktops and peripherals.
Identified and reported networking issues.
Administrative acc...
from Oct 2018
Cintas Junior System Administrator
Provided on-site technical support for a facility with over eighty employees.
Administrative duties, including creation of accounts for new hires.
Hardware and software installation and u...
Apr 2017 — Apr 2018
Technician Support Analyst at Smd Software
3301 Atlantic Ave, Raleigh, NC 27604
Responsible for the daily support of SiteLink management software.
Guided clients through installation and provided training.
Performed database maintenance and created custom queries in ...
Dec 1, 2008 — Oct 2016
Gsk Response Center: Senior Analyst
10151 Deerwood Park Blvd, Jacksonville, FL 32256
Provided Level 1 and 2 technical support for the GlaxoSmithKline field sales force.
Facilitated the ordering of hardware and the escalation of tickets.
Assisted analysts in the handling o...
Nov 2006 — Dec 2008
Network Assistant Intern
450 Mccotter Blvd, Havelock, NC 28532
Performed software upgrades.
Configured and documented network port settings.
Copied network switch configurations.
Upgraded Cisco 1200 series Access Point radios.
May 2006 — Jul 2006
Education
2003 — 2006
Occupations
IT Professional
Technical Support Specialist
Executive
Chief Administrative Officer
Information Technology Specialist
Systems Administrator
Systems Support Specialist
Support Specialists
Chief Executive
IT Specialist
Computer Systems Administrator
Skills
Technical Support
Windows Server
Active Directory
Windows 7
Troubleshooting
Servers
Computer Hardware
Laptops
Help Desk Support
Printers
Bmc Remedy
Antivirus
Remote Desktop
Workstations
Dell Computers
Hardware Support
Service Desk
Windows Vista
Citrix
Windows Xp Pro
Desktop Computers
Dhcp
Windows Xp
Vpn
Lan Wan
Software Installation
Software Documentation
Networking
Windows
Sharepoint