Dianne K Urbon is a skilled professional, that works in Staples.com main office of which is in 490. on the position of Contact Center Manager from 2012. This expert gained professional experience in more than seven positions at different companies. Dianne K Urbon went to the Unversity of Cincinnati and got education from 1982. Wildwood, Florida is the city, where this professional was lastly known to be settled. This expert's contacts are accessed through SoftwareOfficial by request.
Name variants:
Diana Urbon
Contact Information
Last Update
Jun 21, 2022
Email
dk**@insightbb.com, di**@teamhgs.com
Location
Wildwood, FL
Company
Staples.com
Workplace
Contact Center Manager
Work History
Apr 2010 — Sep 2010
Director of Contact Center and Client Services
Cincinnati, OH
Jan 2001 — Mar 2005
Education
Bachelor of Fine Arts in Broadcast Communications and Business
Cincinnati, OH
from Dec 1982
1978 — 1982
Occupations
Executive
Manager
Sales Specialist
Consumer Goods Professional
Operations Manager
Commodities Clerk
Brokerage Clerk
Skills
Management
Process Improvement
Call Centers
Sales
Business Process Improvement
Vendor Management
Team Building
Leadership
Operations Management
Cross Functional Team Leadership
Workforce Management
Sales Operations
Contact Centers
Account Management
Sales Management
Training
Product Management
Program Management
Telecommunications
New Business Development
Customer Service
Managerial Mentoring
Performance Management
Customer Satisfaction
P&L Management
Bpo Experience
Offshore Call Centers
Managing Multi Sites
Forecasting
Strategy