Derek C Vance is a eficient professional, working in Great Wolf Lodge main office of which is in 226. as a Director of Guest Services from 2017. This expert gained professional experience in more than seven positions at different companies. Derek C Vance went to the Southern New Hampshire University and was studying from 2008 to 2012. Derek has the following professional qualifications: Tips Alcohol Training, Ihg Certified General Manager, and Certified Food Safety Manager. Danville, Vermont is the city, where this person was lastly known to live. This expert's email address and number can be accessed through SoftwareOfficial by request.
Name variants:
Derrick Vance,
Derry Vance,
Rick Vance,
Ricky Vance
Last updated May 05, 2024
Contact Information
Workplace
Colleagues
Work History
Director of Guest Services
350 north Orleans St, Chicago, IL 60654
Oversee Guest Services & Kid’s Experience departments to enhance service & deliver positive guest experiences. Implement changes to improve performance and NPS metrics.
Leads team to excee...
Nov 2017 — Apr 2020
Assistant General Manager
1140 Reservoir Ave, Cranston, RI 02920
Oversight of property wide renovations and rebranding to Hilton Garden Inn. Daily meetings with construction management to assess work and ensure timetable for completion. Placed pre-openin...
Apr 2015 — Oct 2016
General Manager
Alabama
Directed daily operations, ensured complete satisfaction & IHG standards compliance
Tasked with property OSAT turnaround, 72% improved to 88% in 8 months
Maximized revenue growth & increa...
Jun 2014 — Feb 2015
Operations Manager
Supervise hotel operations using department/corporate goals and SOP’s
Work with FOH staff to maximize room sales and guest satisfaction
Interview, hire & train new team members to ensure ...
Jan 2013 — Jun 2014
Front Desk Associate and Lead
Provided guests quality customer service, reservations and account reconciliation CRM lead associate; implemented extended stay program to increase guest loyalty/satisfaction and property SA...
May 2010 — Jan 2013
Assistant Manager
Increased sales via staff supervision and management of store-wide inventory
Improved quality of both vendor and customer relations
Administered daily activities of multiple departments; ...
Jan 2009 — Jan 2012
Education
2008 — 2012
2004 — 2008
from 2008
Occupations
Executive
Assistant Store Manager
Director
Project Manager
Chief Executive Officer
Shop Manager
Sales Manager
Operations Manager
Project Managers
Corporate Executive
Chief Executive
Skills
Customer Satisfaction
Food and Beverage
Hotel Management
Sales
Training
Operations Management
Hotels
Employee Training
Customer Service Management
Social Networking
Opening Hotels
Revenue and Profit Growth
Customer Experience Management
Community Outreach
FAQs about Derek C Vance
What is the main profession of Derek C Vance?
Derek C Vance is a Assistant Store Manager.
What are the main profession of This professional?
These person's professions are Executive and Assistant Store Manager
Where does Derek C Vance live?
Danville, Vermont is the place where Derek C Vance lives
Where did Derek C Vance work?
Derek C Vance worked at Great Wolf Lodge, Homewood Suites By Hilton Williamsburg.
Where has Derek C Vance studied?
Derek studied at the Southern New Hampshire University from 2008 to 2012.
What are the certifications of Derek C Vance?
The professional received the following certifications: Tips Alcohol Training, Ihg Certified General Manager, Certified Food Safety Manager, and New Hampshire Liquor Commission.
What languages does Derek C Vance speak?
Derek C Vance speaks English and French.
Are there any industries, that Derek C Vance works in?
This professional works in Hospitality industry.