Derek Raatz

Participate in developing a proper repair plan for each vehicle Prepare estimates in accordance with Insurance partner and company guidelines Provide excellent customer service Maintain ...

Ensured correct parts ordering Tracked parts ordered receive time Ensured proper pricing for all parts Kept up on laws and regulation of parts installation

Provided excellent customer service Met Sales goals Less than 2% return in customers sales Consistently ranked #3 , top sales in the region

Set up and coordinate deliveries and exchanges Consistently maintain sales goals Act as store Manager during management absences Provided efficient and exceptional customer service

Supervise, train and coach associates to effectively market the company's products and meet all financial goals Consistently meet and exceed sales goals Act as Manager when required Make...

Worked directly with Regional Manager to create and discuss daily goals, which were frequently exceeded. Provided quick, efficient and exceptional customer service Often acted as sole emp...