Derek Macdonald is a high-level professional, who works in Accenture on the position of Cloud Migration and Implementation Delivery Manager since 2018. Derek Macdonald gained professional experience in more than ten positions at various companies. Derek Macdonald went to the Athabasca University and was studying there from 2014 to 2014. Derek has such qualifications as Itil Intermediate Service Operation, Certified Application Developer, and Implementation Specialist. Saint Petersburg, Florida is the area, where this professional was known to live. The professional's email address and phone number can be easily accessed through SoftwareOfficial on demand.
Name variants:
Derrick Macdonald,
Derry Macdonald,
Rick Macdonald,
Ricky Macdonald
Last updated May 05, 2024
Contact Information
Last Update
Jul 12, 2022
Email
de**@cloudsherpas.com
Location
Saint Petersburg, FL
Company
Accenture
Workplace
Cloud Migration and Implementation Delivery Manager
Work History
Business and Integration Architecture Specialist
Facilitating ServiceNow Training Classes
Gather requirements and Implement Incident, Problem, Change, and Request on ServiceNow for Energy Company
Design and Implement Custom Application ...
Jun 1, 2015 — Dec 2017
Owner and Chief Operating Officer
Created a product from concept, brought it to market, and delivered to customers Established and managed Marketing analytics, site maintenance and improvements, Fulfillment Operations, and C...
Jul 2015 — Oct 2016
Implementation Specialist
3525 Piedmont Rd, Atlanta, GA 30305
Customizations to allow Incident Management to be effective for a multi-vendor environment
Facilitation of technical requirements gathering sessions for Incident, Problem, and Change Manag...
Jun 2015 — Jun 2016
Consultant
IT Service Management process and ServiceNow implementation.
Emergency, Routine & Standard Change Management workflows and form enhancements
Design Access Management processes.
Creation ...
Jun 2013 — Mar 2014
Technical Support Representative
1160 Pittsford Victor Rd, Rochester, NY
Sales, Customer Service and Technical Support for customers with Desktops, Laptops and Media Centers for Gateway and Averatec.
2004 — 2005
Education
2014 — 2014
2013 — 2013
2004 — 2005
2002 — 2004
1999 — 2002
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
IT Specialist
Skills
It Service Management
Incident Management
Integration
Problem Management
Itil
Change Management
Sdlc
Testing
Process Improvement
Technical Support
Saas
Itil V3 Foundations Certified
Project Management
Troubleshooting
Agile Methodologies
Procedure Creation
Service Desk
Active Directory
Bmc Remedy
Access Control Management
Process Implementation
Procedures Documentation
Servicenow Workflow Implementation
Remedy Ar System
Javascript
Casino Gaming
Procedure Manuals
Windows 7
Service Now Certified System Administrator
Itsm
It Operations
Service Management
Information Technology
It Management
Windows Server
Service Now Process Improvement
Comptia Network+ Certified
C++
Agile Methodolgy
User Acceptance Testing
Service Delivery
Training
Release Management
Scrum
Requests
Comptia A+ Certification
Html
Microsoft Certified Professional
Lotus Notes
FAQs about Derek Macdonald
What's the main profession of Derek Macdonald?
This professional's job is Cloud Migration and Implementation Delivery Manager
What are the profession of This professional?
These person's professions are Executive and Manager
Where does Derek Macdonald currently live?
Saint Petersburg, Florida is the place where Derek Macdonald currently lives
Does Derek have the email address?
de**@cloudsherpas.com is Derek Macdonald's email address.
Where did Derek Macdonald work?
Derek Macdonald worked at Accenture, Accenture.
What education does Derek Macdonald have?
Derek studied at the Athabasca University from 2014 to 2014.
What are the certifications of Derek Macdonald?
Derek Macdonald received the following certifications: Itil Intermediate Service Operation, Certified Application Developer, Implementation Specialist, Certified System Administrator, and Itil Foundations.
What is professional industry that Derek Macdonald worked in?
This person works in Information Technology And Services industry.