Since 2011, Dennis Weikle has been working in Direct Energy 1314, 1314. Dennis is a well-qualified Chief Operating Officer, Residential with over 14 years of work experience. According to Dennis's resume and work profile, Dennis has worked at more than nine companies with diverse backgrounds and gained various skills. Dennis attended school at the Oklahoma Panhandle State University. Dennis can be found in Tulsa, Oklahoma – where the professional is currently located. You can search for the professional's phone number and email. We can also provide you exhaustive contact information upon request.
Name variants:
Denis Weikle,
Den Weikle,
Denny Weikle
Last updated Apr 28, 2024
Contact Information
Last Update
Jun 23, 2022
Email
de**@pptsolutions.com, de**@hotmail.com
Location
Tulsa, OK
Company
Workplace
Chief Operating Officer, Residential
Saginaw, MI
Industry
Business Services at Non-Commercial Site
Colleagues
Work History
Chief Operating Officer, Residential
12 Greenway Plz, Houston, TX 77046
Nov 2011 — Apr 2013
Founder and Managing Director
9521 B Riverside Pkwy SUITE 266, Tulsa, OK
Since 2013, PPT Solutions has served as a premier provider of Client-centric, performance-based Customer Experience and Business Optimization Solutions. Whether a Fortune 50 company or an em...
from 2013
Vice President, Customer Care and Experience - Sprint Prepaid Group
6200 Sprint Pkwy, Overland Park, KS 66251
Transitioned to Sprint Prepaid Group post Sprint's acquisition of Virgin Mobile USA Executive lead for the prepaid group's customer care strategy across a multi-brand portfolio of products. ...
Nov 2009 — Nov 2011
Vice President, Customer Care
Kansas City, MO
Transitioned to Virgin Mobile USA as part of the Helio acquisition. Executive lead for company’s customer care strategy. Direct the organization to implement programs targeted at improving c...
Sep 2008 — Nov 2009
Vice President, Member Care
Executive lead for company’s customer care strategy across both General & Korean Markets. Lead initiatives aimed at improving operational KPI’s & member satisfaction while ensuring strategic...
Dec 2006 — Aug 2008
Senior Manager
Responsible for global outsourcing operations in 4 domestic and 12 international call centers (technical support) – totaling 6,000 FTE. Accountable for all operational KPI’s and client satis...
Aug 2004 — Dec 2006
General Manager, Call Center Services
Directly accountable for all call center operation, training, quality, and client service teams who supported my business unit’s clients. Represented our clients to internal stake holders in...
Apr 2003 — Aug 2004
Director
Responsible for Customer Acquisition (credit card), Fee-based Products, Card Activation, Customer Welcome and Balance Transfer channel-marketing efforts in 16 outsourced call centers. Lead c...
1999 — 2003
Education
Occupations
Executive
Chief Executive Officer
Founder
Chief Operating Officer
Government Official
Premier
Corporate Executive
Chief Executive
Founding Member
General and Operations Manager
Government Service Executive
Skills
Vendor Management
Strategy
Cross Functional Team Leadership
Outsourcing
Strategic Partnerships
Leadership
Program Management
Operations Management
Forecasting
Customer Experience
Management
Call Centers
Process Improvement
Telecommunications
Call Center
Business Process Improvement
Strategic Planning
Crm
Change Management
Customer Satisfaction
Business Strategy
Budgets
Training
Team Leadership
Business Development
Income Statement
Executive Management
Contact Centers
Integration
Account Management
Start Ups
Team Management
Bpo
Recruiting
Team Building
Business Analysis
Sales
Product Management
Mergers and Acquisitions
Contract Negotiation
Customer Service
Customer Retention
Workforce Management
Analytics
New Business Development
Performance Management
Sales Management
Management Consulting
Project Planning
Negotiation