Denis Volkov

Director, Support and Managed Services

Denis Volkov is a highly qualified professional, who works in Cloudblue main office of which is in 593. as a Senior Manager, Service Delivery Management since 2019. This person gained professional experience in more than eight positions at various companies. Denis Volkov went to the Novosibirsk State Technical University (Nstu) and was studying there from 2004 to 2010. Denis has the following professional qualifications: Microsoft Certified Professional (70-290). San Francisco, California is the area, where this person was known to settle. Their e-mail and phone can be accessed through SoftwareOfficial by request.
Name variants:
Dennis Volkov
Last updated May 04, 2024

Contact Information

Last Update
Jul 3, 2022
Email
dv**@odin.com, dv**@parallels.com
Location
San Francisco, CA
Company
Cloudblue

Workplace

Senior Manager, Service Delivery Management

Work History

Senior Manager, Service Delivery Management

3351 Michelson Dr #100, Irvine, CA 92612
Setting up new global organization of Service Delivery Managers in North America, LATAM, EMEA and APAC regions. This team is designed to provide governance on the service delivery quality t...
Jun 2019 — Sep 2019

Director, Support and Managed Services

71 Stevenson St Suite #400, San Francisco, CA
from Sep 2019

Global Services Transition Project Manager

3351 Michelson Dr #100, Irvine, CA 92612
Leading a project of global services transition. Outsourcing project plan development and execution Assigning roles and responsibilities Risk and issue management Tracking several proje...
Apr 2019 — Jun 2019

Regional Leader, Emea, Technical Account Management

3351 Michelson Dr #100, Irvine, CA 92612
Jan 2016 — Jun 2019

Project Manager, Paas Partner Launch

3351 Michelson Dr #100, Irvine, CA 92612
Responsibilities: Take over key partner platform launch project Act as a full-scale Project Manager in addition to regular Regional Lead duties Drive platform launch project through key ...
Oct 2018 — Dec 2018

Premier Support Team Leader

500 southwest 39Th St #200, Renton, WA 98057
Responsible for leading a team of Technical Account Managers and working with TAMs' customers be the escalation point for Premier Support customers, help TAMs drive business critical cases...
Jun 2014 — Jan 2016

Support Team Leader

Bellevue, WA
Jan 2011 — Jun 2014

Technical Support Engineer

Bellevue, WA
Apr 2010 — Feb 2011

Occupations

Executive
Director
Senior Manager
Managers
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist

Skills

Team Management
Coaching
Cloud Computing
Linux
Saas
Virtualization
Organization and Prioritization Skills
Operating Systems
Enterprise Software
Paas
Integration
Team Leadership
Technical Support
Apache
Data Center
Unix
Agile Methodologies
Management
Software As A Service
Knowledge Management
Program Management
Project Management
Managed Services
Account Management
Professional Services
Change Management
Customer Relationship Management
Strategy
Project Planning
Project Coordination
Mobile Devices
Mobile Applications
Mobile Communications
Mobile Technology
Windows
Leadership
It Service Management
Itil
Wrike
Employee Evaluation
Employee Learning and Development
Talent Management
Leadership Development
Transition Management
Service Delivery Management
English
Consulting
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