Dean Ching is a eficient expert, working in Gap main office of which is in 4. on the position of Manager, Customer Support since 2015. This expert gained professional experience in more than five positions at various companies. Dean Ching went to the University of San Francisco and was studying there. Dean Ching has such qualifications as Itil V3 Foundation, Six Sigma Green Belt, and Microsoft Operations Framework. San Francisco, California is the city, where this expert was known to be situated. This expert's email address and number are easily accessed through this website on demand.
Name variants:
Deane Ching
Last updated May 01, 2024
Contact Information
Last Update
Jul 10, 2022
Location
San Francisco, CA
Company
Gap
Workplace
Manager, Customer Support
Work History
Manager, Customer Support
55 Thomas St, New York, NY 10013
Customer Support Manager at Gap headquarters covering four campuses and a total population in excess of 7000 business partners. Service offerings include on-site support, service request ful...
Feb 2015 — Sep 2016
Manager, Client Delivery
3170 Fairview Park Dr, Falls Church, VA 22042
Manager for manufacturing, aerospace and defense outsource engagement service delivery which included both day to day operations and management of the business domain for the company. These ...
Jul 2004 — Nov 2014
District Manager - Infrastructure and Technology Services
Managed desktop, platform, network service delivery across 18 sites and 13 engineers
Jun 1990 — Jul 2004
Systems Analyst
Provided application design, development and implementation
Jun 1988 — Jun 1990
Education
Occupations
Executive
Director
Manager
Support Manager
Security
Writer
Promoter
IT Professional
Information Technology Specialist
Operations Manager
Managers
IT Specialist
Skills
Customer Service
Leadership
Vendor Management
It Service Management
Project Management
Team Management
Business Analysis
Management
Service Desk
Integration
Customer Relationship Management
Customer Satisfaction
It Outsourcing
Change Management
Training
Desktop Support Management
Six Sigma
Budgeting and Forecasting
Presentation Skills
Incident Management
Problem Management
Service Delivery
Technical Support
Csat
Service Level Agreements
Microsoft Operations Framework
Net Promoter Score
Servicenow
Itil
FAQs about Dean Ching
What is the profession of Dean Ching?
This professional's job is Director, Service Desk
What jobs is Dean a professional at?
The expert is proficient at Executive and Director jobs.
Where does Dean Ching live?
San Francisco, California is the place where Dean Ching lives
How many companies did Dean Ching work at?
Dean Ching worked at five jobs.
What education does Dean Ching have?
Dean studied at the University of San Francisco.
What are the certifications of Dean Ching?
The professional received the following certifications: Itil V3 Foundation, Six Sigma Green Belt, Microsoft Operations Framework, Iso/Iec 20000 Foundation, and License 02354756-01-Etvx.
What languages does Dean Ching speak?
Dean Ching speaks English.
What is professional industry that Dean Ching worked in?
This professional works in Information Technology And Services industry.