David R Lacava is a qualified professional, who works in Avi-Spl main office of which is in 728. on the position of Global Program Director; Customer Success from 2019. This expert has earned professional experience in more than seven positions at various companies. This professional has the following qualifications: Itil V3, Ccna, and License Gr750018380Dl. Dover, New Jersey is the city, where this person was known to be situated. David's phone and email are accessed through SoftwareOfficial by request.
Name variants:
Daved Lacava,
Dayvid Lacava,
Dave Lacava,
Davey Lacava,
Davie Lacava,
Davy Lacava
Last updated Apr 29, 2024
Contact Information
Workplace
Global Program Director; Customer Success
Tampa, FL
Industry
Telecommunications, Mfg Communications Equip Mfg Photo Equip/Supplies Mfg Radio/TV Comm Equip Mfg Home Audio/Video Eqp Whol Photo Equip/Supply
Colleagues
Work History
Global Program Director; Customer Success
6301 Benjamin Rd SUITE 101, Tampa, FL 33634
Responsible for the successful delivery and development of service within the named company’s Global Accounts program. Develops and leads a team of Customer Success Directors (CSD) and is di...
from Jan 2019
Product and Service Manager, Operations Center of Excellence
30 Rockefeller Plz, New York, NY 10112
The Vice President of Global Client Service Technologies recommended my promotion to lead the standardization of global client services products and services. I built and led a Council of Se...
2017 — 2018
Business Engagement Manager, Governance, Strategy, and Delivery
30 Rockefeller Plz, New York, NY 10112
Following an organizational restructuring, the CIO of Enterprise Technology appointed me into a high-profile role to strengthen relationships with IT stakeholders, drive critical issues reso...
from 2018
Manager of Unified Communications, Operations and Technical Services
30 Rockefeller Plz, New York, NY 10112
Focused on the Following:
Unified Communications Design and Strategy
Service Management
User Adoption
Delivering Maximum ROI on corp investments of infrastructure and ITSM toolset
Deli...
Dec 2014 — 2017
Director, Service Delivery and Operations Tower Lead
I was initially recruited as Service Delivery Manager and promoted to Director after overseeing successful service delivery, meeting all established SLAs and ITIL v3 best practices. After my...
Jul 2009 — Dec 2014
Service Delivery Manager
1776 Lincoln St, Denver, CO 80203
I was promoted into a newly created role to develop the Incident / Problem Management Framework for more than 100 global customers. I established an incident management process that was succ...
Feb 2008 — Jul 2009
Network Operations Engineer
1776 Lincoln St, Denver, CO 80203
I was promoted from Technical Support Analyst to ensure collaboration and video conferencing services were appropriately delivered to 100 customers worldwide. I created a database and SOPs t...
2003 — 2008
Education
2012 — 2012
2007 — 2007
Occupations
Executive
Program Director
Service Manager
Vice President
Sales Specialist
Supplier
Operations Manager
Service Operations Expert
Chief Executive
Services Professional
Sales Representative
Skills
Managed Services
Video Conferencing
Itil
Cisco Technologies
Service Delivery
Unified Communications
Telecommunications
Telepresence
Project Management
Networking
Data Center
Management
Voip
Crm
Video
Wan
Switches
Itil Certified
Technical Support
Saas
Leadership
Team Leadership
System Deployment
Business Process
Call Centers
Hardware
Analysis
Routers
H.323
Itil V3 Certified
Video Technologies
FAQs about David R Lacava
What's the main profession of David R Lacava?
This professional's job is Global Program Director; Customer Success
What are the main profession of This professional?
These person's professions are Executive and Program Director
Where is David R Lacava currently located?
The professional is located in Dover, New Jersey.
Does the professional have the email address?
da**@nbcuni.com is The professional's email address.
Where did David R Lacava work?
This expert worked at Avi-Spl, Nbc Universal.
Where has David R Lacava studied?
David studied at the from 2012 to 2012.
Are there any professional certifications David R Lacava has?
The professional received the following certifications: Itil V3, Ccna, License Gr750018380Dl, License Csco11160561, Peoplecert, License Gr750018380Dl, and Cisco, License Csco11160561.
Are there any industries, that David R Lacava works in?
David R Lacava works in Telecommunications industry.