David Johnson is a qualified professional, working in Mattersight Corporation main office of which is in 226. on the position of Service Delivery Manager since 2020. This expert gained professional experience in more than 26 positions at various companies. David Johnson went to the Ivy Tech Community College and received education there from 2011 to 2013. David Johnson has such professional qualifications as Stony Brook Project Management Plus Certificate, Itil Foundation Certificate In It Service Management, and Certified Facilitator of Legoâ® Serious Playâ® Method. Atlanta, Georgia is the city, where this expert was lastly known to settle. This professional's email address and number can be accessed through SoftwareOfficial on demand.
Name variants:
Daved Johnson,
Dayvid Johnson,
Dave Johnson,
Davey Johnson,
Davie Johnson,
Davy Johnson
Last updated Apr 30, 2024
Contact Information
Last Update
Jun 21, 2022
Email
da**@cingular.com, da**@dlmglobal.com, di**@gmail.com
Location
Atlanta, GA
Company
Workplace
Service Delivery Manager
Chicago, IL
Industry
Information Technology and Services, Management Consulting Services, Management Consulting Services Systems Integration
Colleagues
Work History
Service Delivery Manager
200 west Madison St, Chicago, IL 60606
from Jun 2020
Inventor
275 Center Rd SUITE 105, Monroeville, PA 15146
The Kiddie Moat
Guest User ID
Guest033204
Guest Password
DK332043
from Sep 2019
Operator
Set up casters. Ran lab tests on samples to produce specific alloys. Cut, bundled, and set out raw bars to be packaged and shipped.
Mar 2014 — Jul 2015
Cpu Technician Support
New York, NY
Assisted customers over the phone for support on their Mac and iOS devices. Offered warranties and continued support
Jun 2013 — Jan 2014
Solutions Executive and Senior Business Consultant
221 River St, Hoboken, NJ 07030
NICE/Nexidia is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in ...
from Jan 1, 2013
Vice President
4502 Woodland Corporate Blvd, Tampa, FL 33614
Position entailed numerous responsibilities as part of a young and growing company in the radiology solutions sector. Job required developing and growing VIP/White Glove service operation su...
Jun 2009 — Jul 2011
Assistant Manager
Sales, website design and support, laborer
Jun 2008 — Mar 2014
Vice President Logistics
485 Madison Ave SUITE 202, New York, NY 10022
Accountable for day to day operations management including renovations, installation and "go live" of new call center, implementation of new clients, vendor management, process definition an...
Feb 2008 — Dec 2008
Volunteer
Supported this group as a volunteer in the Metro-New York area - Heart of Sailing introduces sailing for free to children and adults with developmental disabilities, such as Autism and Down ...
2008 — 2011
Consultant
841 Prudential Dr #900, Jacksonville, FL 32207
18 month program management consulting job implementing an integrated radiology benefits management contract between One Call Medical, NIA and Cigna.
Jul 2006 — Dec 2007
National Vice President Operations
4801 east Washington St, Phoenix, AZ 85034
Responsible for overall management of 350 employees in a variety of call center and clinical service positions for the radiological medical management division. Implemented numerous BPO effo...
May 2005 — Jun 2006
Owner and Principal
Independent consultant focused on operations mgmt., performance improvement, business development and project/program mgmt. opportunities with a specific focus on interaction analytics, util...
from Aug 2004
Management
208 south Akard St, Dallas, TX 75202
We understand that our customers want an easier, less complicated life. We're using our network, labs, products, services and people to create a world where everything works together seamles...
from Sep 2001
Director - Business Development
Business Development, Sales, Strategic Planning, Integration Management (acquired another software company) and Product Development
Jul 2000 — Jun 2004
Consultant
1111 Stewart Ave, Bethpage, NY 11714
BPO consultant developing multiple new and improved processes and guided business requirements definition for integrated CSR desk top (GUI). Developed and implemented new quality monitoring ...
Jan 1996 — Jun 1996
Director Professional Services and Business Development
208 south Akard St, Dallas, TX 75202
Numerous Management, Senior Management, Director level positions in US and UK within Consumer Operations, Network Services, Lucent Technologies and AT&T Solutions
1988 — 2000
Computer Software
208 south Akard St, Dallas, TX 75202
We understand that our customers want an easier, less complicated life. We're using our network, labs, products, services and people to create a world where everything works together seamles...
Education
2011 — 2013
from 2010
2003 — 2007
1994 — 1998
1988 — 1992
Occupations
Architect
Skills
Vendor Management
Cross Functional Team Leadership
Program Management
Leadership
Call Centers
Management
Operations Management
Project Management
Professional Services
Strategy
Start Ups
Performance Management
Integration
Call Center
Executive Management
Consulting
Strategic Planning
Business Development
Technical Documentation
Customer Service
Business Process Improvement
Saas
Management Consulting
Outsourcing
Customer Experience
New Business Development
Key Performance Indicators
Contact Center Operations
Team Building
Employee Training
Contact Centers
Technical Writing
Presentation Development
Written and Oral Presentation Skills
Instructor Led Training
Adult Education
Speech Analytics
Pre Sales
Proof of Concept
Business Intelligence
Business Analysis
Analytics
Microsoft Office
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Training
Customer Satisfaction
Customer Engagement
Troubleshooting
Inventor
Ccna
Managed Services
Unified Communications
Wireless
Voip
Telecommunications
Mpls
Ip
Solution Selling
Cloud Computing
T1
Direct Sales
Account Management
Wan
Frame Relay
Ethernet
Sales Process
Data Center
Mpls Vpn
Salesforce.com
Sales
Selling
Enterprise Software
Channel Partners
Sip
Cisco Technologies
Security
Co Location
Sales Operations
Sip Trunking
Hosted Services
Cold Calling
Product Management
Sales Engineering
Go To Market Strategy
Mobile Devices
Telephony
Customer Retention
Networking
Strategic Partnerships
Social Media
Ios
Mac/Pc
Android Support
Educational Technology
Technical Support
Team Management
FAQs about David Johnson
What's the main profession of David Johnson?
David Johnson is a Service Delivery Manager.
What jobs is David proficient at at?
David Johnson is proficient at Architect jobs.
Where is David Johnson located?
David Johnson is currently located in Atlanta, Georgia.
Does the professional have the email address?
da**@cingular.com and da**@dlmglobal.com is The professional's email address.
How many companies did David Johnson work at?
David Johnson worked at 26 jobs.
What education does David Johnson have?
David studied at the Ivy Tech Community College from 2011 to 2013.
Are there any certifications, that David Johnson has?
The expert received the following certifications: Stony Brook Project Management Plus Certificate and Itil Foundation Certificate In It Service Management.
Are there any special industries David Johnson works in?
David Johnson works in Design industry.