David Barnes has been working as a Operations Manager at Speek since 2012. Additionally, the professional has on-the-job experience at more than seven companies in the relevant field. David has a total work experience of 14+ years. David Barnes studied at the Marshall University from 1980 to 1984. Nowadays this person lives in Washington, DC region. Find David Barnes's actual email address and phone through SoftwareOfficial search.
Name variants:
Daved Barnes,
Dayvid Barnes,
Dave Barnes,
Davey Barnes,
Davie Barnes,
Davy Barnes
Last updated Apr 29, 2024
Contact Information
Workplace
Colleagues
Work History
Operations Manager
Dulles, VA
Manage day-to-day operations for lean start up team. Duties include but not limited to setting up and administring payroll and benefits, managing accounts payable, contracts and other back-e...
from Oct 2012
Operations Manager - Backend Mortgage Processing
Dulles, VA
Managed staff of 125 in department handling data entry, photo scanning, QC, client and vendor support and follow up.
Reduced staff by 75% while improving compliance from 88% to 100% through ...
2003 — 2006
Manager Customer Service
Reston, VA
Managed staff in department handling technical customer service issues for satellite phones, dispatch services, wireless E-mail and internet, sales calls, help desk, collections and invento...
2000 — 2002
Billing Industry Expert
Herndon, VA
Managed AOL’s relationships with VISA, Mastercard, American Express and Discover. Assessed relationships with those companies and made recommendations on improving pricing and workflows.
Imp...
Jan 1999 — Sep 1999
Assistant Vice President
Hagerstown, MD
Supervised staffs of up to 300 in department that handled over 300,000 credit card customer service inquiries monthly.
Managed relationships with merchants, agent banks and alliance banks fo...
1997 — 1999
Acting Director/Team Leader
Greensboro/Winston-Salem, North Carolina Area
Managed transfer of Collections Incoming Call Department from FL to NC.
Supervised staff of fifty which handled over 70,000 incoming and 15,000 outgoing customer service/collection calls ea...
1995 — 1997
Team Leader
Jacksonville, Florida Area
Supervised unit which handled all Bankruptcy and Deceased accounts, all Optima checks and transfers, Credit Protection, Fraud, Line increases and Reinstatements.
Developed and managed top pe...
1990 — 1995
Education
1980 — 1984
Occupations
Volunteer
Executive
Operations Manager
Director of Operations
Accountant
Accounts Payable
Accounts Payable Specialist
Finance and Accounting Specialist
IT Professional
Data Entry Specialist
Sales Specialist
Supplier
Non-Profit
Accounting Bookkeeper
Bookkeeper
Data Scientist
Services Professional
Sales Representative
Skills
Team Leadership
Leadership Development
Customer Service
Call Center Administration
Start Ups
Call Centers
Management
Operations Management
Leadership
Payroll
Department Budgeting
Banking
Business Process Improvement
Business Analysis
Call Center
Change Management
Contact Centers
Credit
Credit Cards
Customer Satisfaction