Dave Richards is a high-level professional, who works in Vivint Solar main office of which is in 9. as a Nps Program Manager from 2018. This person has earned professional experience in more than seven positions at different companies. Dave Richards went to the Colorado State University Global and received education from 2013 to 2015. Dave has the following professional qualifications: Finance: Time Value of Money, Scrum: the Basics, and Deep Work: Rules For Focused Success In A Distracted World (Blinkist Summary). Salt Lake City, Utah is the area, where this expert was lastly known to be located. Dave's e-mail and phone can be accessed through SoftwareOfficial by request.
Name variants:
David Richards
Last updated May 05, 2024
Contact Information
Workplace
Colleagues
Work History
Manager, Customer Care - Medicity and Interoperability
3165 Millrock Dr SUITE 400, Salt Lake City, UT 84121
Oct 2016 — Oct 2018
Manager, Evault Technical Support
2 Avenue De Lafayette, Boston, MA 02111
Bolstered customer satisfaction. Mentored individuals and galvanized teams to consistently deliver a prodigious customer experience resulting in enhanced customer satisfaction (CSAT) scores ...
Jun 2016 — Sep 2016
Manager, Client Success and Support Operations
4101 north Thanksgiving Way SUITE 200, Lehi, UT 84043
Supported enterprise level account rollouts. Managed post-sale support team dedicated to working closely with sales and client stakeholders to develop and deliver successful implementation a...
Oct 2014 — May 2016
Team Lead, Schedule and Dispatch
176 South St, Hopkinton, MA 01748
Supervised hardware support supply chain workload. Distributed support requests to team of 15 technicians based on caseload and logistics analysis. Oversaw workload allocation and SCM (Suppl...
May 2013 — Oct 2014
Secure Support Remote Site Leader
1395 Crossman Ave, Sunnyvale, CA 94089
Enhanced high-stakes logistics processes. Developed and successfully executed directive to decrease support request turnaround time by 30% prior to the relocation of the remote secure suppor...
Apr 2012 — May 2013
International Member Services Supervisor
Managed multi-lingual teams. Supervised mixed team of in-house/remote agents providing multi-lingual support in a follow-the-sun process oriented call center. Consistently led the team to ex...
Aug 2007 — Apr 2012
Education
2013 — 2015
2007 — 2013
Occupations
Executive
Program Director
Manager
Operations Manager
Skills
Management
Crm
Salesforce.com
Training
Leadership
Saas
Lead Generation
Enterprise Software
Sales
Strategy
Product Marketing
Sharepoint
Start Ups
Product Management
Cloud Computing
Project Management
Social Media
Customer Relationship Management
Operations Management
Strategic Planning
Talent Acquisition
Recruiting
Applicant Tracking Systems
Online Advertising
Customer Retention
Software As A Service
Onboarding
Technical Recruiting
E Commerce
International Relations
International Finance
Managerial Finance
Business Intelligence
International Business
Document Management
Content Management
Agile Project Management
Life Skills
Personal Development
Time Management
FAQs about Dave Richards
What's the main profession of Dave Richards?
This professional's job is Nps Program Manager
What are the main profession of This expert?
These person's professions are Executive and Program Director
Where is Dave Richards currently located?
The expert is currently located in Salt Lake City, Utah.
What is Dave's email?
Dave's email is ri**@gmail.com.
Where did Dave Richards work?
Dave Richards worked at Vivint Solar, Health Catalyst.
What education does Dave Richards have?
Dave studied at the Colorado State University Global from 2013 to 2015.
Are there any professional certifications, that Dave Richards has?
The expert received the following certifications: Finance: Time Value of Money, Scrum: the Basics, and Deep Work: Rules For Focused Success In A Distracted World (Blinkist Summary).
What languages does Dave Richards speak?
Dave Richards speaks German.