Darlene Ruiz is a eficient professional, that works in Maximus main office of which is in 57. on the position of Operation Manager from 2019. This person has earned professional experience in more than seven positions at different companies. Darlene Ruiz went to the Suffield University and received education to 2006. Darlene Ruiz has these professional qualifications: Health Care Certification. Hollywood, Florida is the area, where this person was known to settle. This person's e-mail and phone are easily accessed through this website by request.
Name variants:
Darleen Ruiz,
Darlyne Ruiz,
Lena Ruiz,
Darla Ruiz
Last updated May 04, 2024
Contact Information
Last Update
Jul 8, 2022
Email
ju**@aol.com, da**@gmail.com, dr**@envisionrx.com
Location
Hollywood, FL
Company
Workplace
Operation Manager
Reston, VA
Industry
Government Administration, Government Consulting Services, Consulting Services To Local And State Government Agencies, Nonclassifiable Establishments, Management Consulting Service, Business Process Outsourcing & Support Services, Management Consulting Services Management Services Business Consulting Services, Management Consulting Services, Computer Repair, Process & Logistics Consulting Svcs
Colleagues
Work History
Florida Call Center Manager
2181 east Aurora Rd SUITE 201, Twinsburg, OH 44087
Manage the PBM operations of a multi-lingual virtual Pharmacy/Member call center in three locations, while up-holding the exceptional service level required by our Medicare and Commercial l...
Nov 2009 — Dec 2015
Director of Se Operations
Responsible for overseeing daily work processes for the auditing and revenue recovery teams, assisting auditor in analyzing provider contracts, assuring goals are met by identifying underpa...
Oct 2008 — Sep 2009
Site Operation Manager
118 south Main St, Salisbury, NC 28144
Responsible for the Florida site operation. Oversee the management team and the performance of their staff. The call center consists of 75 employees, Lead and motivate staff while recognizi...
Jan 2007 — Sep 2008
Director Customer Service
Directed the operations of the Customer Service Department staffed with 145 union and non union employees. Developed and maintained department policies, procedures and work-flow. Assisted in...
Oct 2001 — Apr 2006
Manager, Customer Service
Managed the daily activities of 20 employees in the “Performance Guarantee Team” Conducted interviews for non-exempt union positions. Performed monthly coaching sessions with each employee a...
Aug 1998 — Oct 2001
Manager of Customer Service
500 west Main St, Louisville, KY 40202
Managed Call Center of 50 non-exempt employees and 3 exempt Supervisors. Developed and orchestrated operations effectiveness in reaching departmental goals of 80% at 40seconds. Managed Autom...
Oct 1984 — Jul 1998
Education
upto
2004 — 2006
Occupations
Executive
Manager
Government Official
Government Administration Professional
Engineer
Customer Service
Sales Specialist
Client Service Officer
Health Specialist
Supervisors
Operations Manager
Community Service Manager
Skills
Process Improvement
Call Centers
Leadership
Training
Management
Team Building
Customer Service
Strategic Planning
Budgets
Account Management
Customer Satisfaction
Call Center
Analysis
Coaching
Operations Management
Program Management
Recruiting
Insurance
Healthcare
Performance Management
Interviews
Quality Assurance
Software Documentation
Strategy
Forecasting
Microsoft Excel
Team Leadership
Policy
Employee Benefits
Crm
Access
Cross Functional Team Leadership
Administration
Employee Relations
Data Analysis
Human Resources
Contract Management
Contract Negotiation
Negotiation
FAQs about Darlene Ruiz
What's the main profession of Darlene Ruiz?
This professional's job is Operation Manager
What are the main profession of Darlene?
These person's professions are Executive and Manager
Where does Darlene Ruiz live?
Darlene Ruiz lives in Hollywood, Florida.
Does Darlene Ruiz have the email address?
ju**@aol.com and da**@gmail.com is Darlene Ruiz's email address.
How many companies did Darlene Ruiz work at?
Darlene Ruiz worked at seven jobs.
Where has Darlene Ruiz studied?
Darlene studied at the Suffield University to 2006.
Are there any professional certifications Darlene Ruiz has?
This professional received the following certifications: Health Care Certification.
What languages does Darlene Ruiz speak?
Darlene Ruiz speaks Spanish and English.