Dana Upshaw is a high-level expert, who works in AFFINION GROUP main office of which is in 427. as a Group Vice President - Business Development & Client Solutions since 2013. This person gained professional experience in more than ten positions at various companies. Dana Upshaw went to the The Ohio State University and received education from 1998. Miami, Florida is the city, where this professional was lastly known to settle. The person's email address and phone number are accessed through this website by request.
Name variants:
Dana Upshaw
Last updated May 03, 2024
Contact Information
Last Update
Jun 21, 2022
Email
du**@gmail.com, da**@novitex.com
Location
Miami, FL
Company
AFFINION GROUP
Workplace
Group Vice President - Business Development & Client Solutions
Work History
Group Vice President - Business Development & Client Solutions
Stamford, CT
Apr 2013 — Dec 2013
Vice President, Business Development & Client Solutions
Stamford, CT
Manages team responsible for all aspects of new/existing client relationships delivering $125+ million annual revenue.
from 2010
Sr. Director, Member Retention, Outsourcer Performance, Training, & Quality
Stamford, CT
Managed call centers in North America and Philippines.
Maintained $57 million annual revenue despite predictions of 20% losses.
2006 — 2010
Director, Operations / Manager, Membership/Retail Department
Stamford, CT
Held both positions simultaneously. Managed internal customer service retention and inbound merchandise order processing groups; up to 300 employees.
2002 — 2006
Manager, Human Resources
Stamford, CT
Managed HR for 600 employees. Handled workers comp, unemployment, hiring, training, corrective actions, and terminations.
1999 — 2002
Manager, Teleshopping / Supervisor, Training / Supervisor, Sales / Sales Rep
Stamford, CT
1993 — 1999
Education
Occupations
Executive
Chief Revenue Officer
Vice President
Chief Executive
Skills
Business Development
Customer Retention
Marketing
Training
Leadership
Sales
Account Management
Direct Marketing
Customer Service
Vendor Management
Team Leadership
Strategic Planning
Customer Acquisition
New Business Development
Program Management
Process Improvement
Customer Engagement
Business Process Improvement
Operations Management
Cross Functional Team Leadership
Human Resources
Relationship Marketing
Executive Management
Customer Satisfaction
Organizational Leadership
Financial Services
Talent Management
Key Account Management
Telemarketing
Hr
Banking
Call Center Administration
Contact Center Management
Teleshopping
E Learning
E Training
Teamcenter
Customer Loyalty Management
Retail
FAQs about Dana Upshaw
What's the profession of Dana Upshaw?
This professional's job is Group Vice President - Business Development & Client Solutions
What are the profession of This professional?
These person's professions are Executive and Chief Revenue Officer
Where does Dana Upshaw live?
Dana Upshaw currently lives in Miami, Florida.
Does the expert have the email address?
du**@gmail.com and da**@novitex.com is Dana Upshaw's email address.
Where did Dana Upshaw work?
This expert worked at AFFINION GROUP, Affinion Group.
What education does Dana Upshaw have?
Dana studied at the Ohio State University from 1998.
Are there any industries, that Dana Upshaw is connected to?
This professional works in Facilities Services industry.
What are special skills of Dana Upshaw?
Dana has skills in the following areas: Business Development, Customer Retention, Marketing, Training, Leadership, Sales, Account Management, Direct Marketing, Customer Service, and Vendor Management.