Dan Laird

Director - Customer Care

Dan Laird is a qualified professional, working in Velocity Networks as a Director - Customer Care since 2011. This person has earned professional experience in more than 13 positions at different companies. Denver, Colorado is the area, where this expert was lastly known to settle. The person's e-mail and phone can be accessed through this website on demand.
Name variants:
Daniel Laird
Last updated May 03, 2024

Contact Information

Last Update
Jan 29, 2016
Location
Denver, CO
Company
Velocity Networks

Workplace

Director - Customer Care

Work History

Director - Customer Care

2011 — 2012

Contractor

Supporting the VP of Operations Developed the operational capabilities of CPE Fulfillment, Network Operations Center (NOC), Call Center Switch platform, Subscriber VoIP services, Subscriber...
Jan 2009 — Jul 2009

Network Consultant / Contractor

2009 — 2011

Director of Production Operations

Lead the creation and implementation of cross-functional operating processes. Responsible for the management of all subscriber facing networks, systems and services across the 48 state marke...
Aug 2004 — Dec 2008

Director - Production Operations

2004 — 2008

Technician

2003 — 2004

Director of Network Services and I.T.

Developed the technical operations business units of Network Operations Center (NOC), Support Engineering and Change Support (network/systems planned maintenance), with responsibility for cu...
Jun 2000 — Oct 2002

Manager

2000 — 2012

Manager, Network Operations Center

Created and managed the Network Operations Center (NOC) and Traffic Engineering business units. The scope of responsibility included management of the customer facing data networks plus mana...
May 1999 — Jun 2000

Director of Network Engineering and Customer Support

Developed and managed the end-to-end customer support organizations (call Center through Technical Architecture) for both consumer and commercial products. Lead the operational integration ...
May 1997 — May 1999

Supervisor of Network Coverage

 Managed the day-to-day operation of the 7x24x365 Network Coverage team. This team functioned as the final and top level of escalation support for network troubles.  Primary implementer o...
Jul 1989 — May 1997

Director - Customer Care

Occupations

Executive
Director
Contractor
Vice President
Operations Manager
Independent Business Owners
Chief Executive

FAQs about Dan Laird

What's the profession of Dan Laird?

This professional's job is Director - Customer Care

What are the main profession of Dan Laird?

These person's professions are Executive and Director

Where does Dan Laird live?

They currently lives in Denver, Colorado.

How many companies did Dan Laird work at?

Dan Laird worked at 13 jobs.

What is professional industry that Dan Laird is connected to?

Dan works in Telecommunications industry.
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