With work experience over 23 years, Dafud is now working at Assurance Management Group which is located in 457 as a Director of Customer Service Support. Dafud received his education from 2003 at the Indiana Wesleyan University. This professional is a proven expert, that is proven by qualifications : Project Management Certificate, Indiana University- Purdue University Indianapolis, Certificate In Professional Forms Generation/Administration, and Certificate of Actualization of Public Administration. Dafud Iza speaks proficiently two languages: English and Spanish. This professional can be found in Stuart, Florida. To contact Dafud, you can look for their phone or e-mail address or get additional info by requesting access to the person's further details on SoftwareOfficial.
Name variants:
Dafud Iza
Last updated Jul 03, 2024
Contact Information
Last Update
Jul 10, 2022
Email
da**@fiorellainsurance.com, da**@yahoo.com
Location
Stuart, FL
Company
Workplace
Director of Customer Service Support
Colleagues
Work History
Customer Care Program Manager
West Palm Beach, FL
Mar 2010 — Mar 2011
Customer Care Outsourcing Operations Manager
Miramar, FL
May 2008 — Dec 2009
Billing/Accounts Receivable Specialist
City of Sunrise, FL
Sep 2005 — Jan 2006
Bilingual Content Call Center Analyst
Indianapolis, IN
Mar 2000 — Sep 2004
Education
Master of Business Administration in Executive Program
Indianapolis, IN
from Dec 2003
Certificate in Project Management
Indianapolis, IN
from Dec 2002
2001 — 2003
1993 — 1998
Occupations
Executive
Executive Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Director
Vice President
Chief Executive
Operations Manager
Skills
Process Improvement
Call Centers
Strategic Planning
Management
Crm
Team Leadership
Leadership
Team Building
Customer Satisfaction
Customer Experience
Vendor Management
Call Center
Customer Service
Strategy
Cross Functional Team Leadership
Business Process Improvement
Analysis
Coaching
Performance Management
Operations Management
Customer Retention
Insurance
Policy
Workforce Management
Human Resources
Program Management
Product Management
Business Analysis
Business Development
Executive Management
Business Strategy
Call Center Development
Account Management
Change Management
Talent Management
Team Management
Employee Relations
International Management
Six Sigma
Customer Experience Strategies
Project Management
Staff Recruiting
Employee Retention
Outsource Management
Strategic Sales
Workforce Planning
Incentive Plans
Staff Mentoring
Training and Development
Performance Specialist
Languages: Fluent in English and Spanish. Training: Witness Certification Program
Certificate in Professional Forms Generation/Administration- 2002. School of Public Administration
Certificate of Actualization of Public Administration 1998. Seminar on the Spirit of Business I -1993
and II -1995. Technical Skills: Proficient in MS Office
SBClient
Word
Excel
Power Point
Microsoft Outlook
Internet
Visio 5.0
eQuality Balance Client
Quick Books
Time Matters
MS Project 2000
XAM
CRM
CMS
Cisco
ORACLE
Isynergy
Eservices
SharePoint
Crystal reports
and Lotus Notes R5.
FAQs about Dafud Iza
What's the main profession of Dafud Iza?
The expert is a Director of Customer Service Support.
What are the profession of Dafud?
These person's professions are Executive and Executive Vice President
Where is Dafud Iza located?
Dafud is currently located in Stuart, Florida.
Does Dafud have the email address?
da**@fiorellainsurance.com and da**@yahoo.com is The professional's email address.
How many companies did Dafud Iza work at?
The professional worked at ten jobs.
What education does Dafud Iza have?
Dafud studied at the Indiana Wesleyan University from 2003.
What are the certifications of Dafud Iza?
The professional received the following certifications: Project Management Certificate, Indiana University- Purdue University Indianapolis.
What languages does Dafud Iza speak?
Dafud Iza speaks English and Spanish.