Cristina Happel

Conducted remote and in-person new hire orientations. Maintained and updated paper and electronic personnel and benefit files. Managed the company's educational assistance and employee re...

Involved in panel interviews and decision-making during the recruitment/selection process for external bilingual candidates. Translated and edited quality assurance health surveys in Engli...

Assisted in recruitment and selection efforts for contractors/part-time interns by creating interview questions, conducting telephone interviews, writing and updating job descriptions, and ...

Managed home care claims following strict compliance policies for three decentralized branches averaging $500K/month. -Responsible for tracking and monitoring overdue accounts alongside heal...

Scheduled and confirmed clients using EPIC software, while performing administrative miscellaneous tasks such as processing insurance authorizations. -Interviewed clients to obtain and maint...

Responsible for screening clients to determine their eligibility for benefits and services based on annual household income and assets. -Responsible for assisting eligible participants into ...

Interviewed clients in a high-paced, high-pressure emergency setting to obtain accurate demographic and insurance information. Performed bilingual interpretations for medical staff when ne...