Craig Parrotte has been working as a Sr. Director of Quality Assurance and Customer Service at Trion Worlds since 2008. Furthermore, the professional has professional experience at more than five companies in the relevant field. Craig has a total work experience of ten+ years. Today the professional lives in Austin, Texas region. Find this person's current phone number and email with our search.
Name variants:
Craig Parrotte
Last updated Jul 04, 2024
Contact Information
Workplace
Sr. Director of Quality Assurance and Customer Service
Redwood City, CA
Industry
Computer Games
Colleagues
Work History
Sr. Director of Quality Assurance and Customer Service
Customer service employee number one at Trion Worlds. Envisioned, realized and brought to operational efficiency a customer service organization and culture where the customer is the core ...
from Apr 2008
Sr. Manager of Customer Satisfaction
Established a new customer service organization to support FreeStyle Street basketball and was responsible for closing the CS project when the game did not perform as forecasted. Manage co-s...
Mar 2006 — Apr 2008
Manager Customer Support
Managed the transfer of operations from captured contact center environment to an offshore campaign and then subsequently moving the operations again to gain an efficiency in staffing.
I was...
Jun 2004 — Mar 2006
Tech Support Supervisor
Managed a team of 25 technical support agents.
Oct 2000 — Jun 2004
Technician
I helped mothers sooth their crying children when their JumpStart or Math Blaster games were not working.
Sep 1998 — Oct 2000
Occupations
Executive
Senior Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
IT Professional
Software Tester
Director
Computer Games Professional
Manager
Senior Manager
Operations Manager
Computer Specialist
Skills
Customer Service
Community Management
Call Center
Telecommunications
Analysis
CRM
Online Gaming
MMO
Video Games
Quality Assurance
Management
Start-ups
MMORPG
Leadership
Computer Games
Outsourcing
Casual Games
Xbox 360
PS3
Contract Negotiation
Console
Strategy
Team Leadership
Team Management
JIRA
Customer Satisfaction
Team Building
Project Management
Process Improvement
Testing
PC Games
Gaming Industry
Negotiation
Interactive Entertainment
Wii
Perforce
Console Games
Xbox
PSP
Call Centers
Social Games
DevTrack
Mobile Games
Multiplayer
Gameplay
Video Game Production
FAQs about Craig Parrotte
What's the main profession of Craig Parrotte?
Craig Parrotte is a Senior Director of Customer Service and QA Trion Worlds.
What are the main profession of The professional?
These person's professions are Executive and Senior Director
Where does Craig Parrotte live?
Austin, Texas is the place where Craig Parrotte currently lives
Where did Craig Parrotte work?
This expert worked at Trion Worlds, Sierra Online Games.
What is the industry that Craig Parrotte is connected to?
This professional works in Computer Games industry.
What are professional skills of Craig Parrotte?
Craig has skills in the following areas: Customer Service, Community Management, Call Center, Telecommunications, Analysis, CRM, Online Gaming, MMO, Video Games, Quality Assurance, Management, and Start-ups.