Craig Norkus
Help Desk Task Lead - Bureau of Indian Affairs
Craig Norkus is a qualified professional, that works in DOI/Bureau of Indian Affairs - Chenega Federal Systems main office of which is in 107. on the position of Help Desk Task Lead since 2012. This person has earned professional experience in more than seven positions at various companies. Craig Norkus went to the Southern Illinois University, Carbondale and got education from 1995 to 1997. Albuquerque, New Mexico is the city, where the professional was lastly known to settle. This person's e-mail and phone are accessed through SoftwareOfficial on demand.
Name variants:
Craig Norkus
Last updated Jul 08, 2024
Contact Information
Workplace
Help Desk Task Lead
Lorton, VA
Industry
Defense & Space, Business Services, Computer Related Services, Home Builders
Colleagues
Work History
Help Desk Task Lead
Albuquerque, NM
- Coordinate efforts of ten BIA Help Desk personnel to support 8,000+ BIA/BIE employees.
- Developed(and maintain) runbook of 40+ Tiers I - II work flows for issue resolution to supportin...
from Apr 2012
ITIMS Help Desk Analyst
Bureau of Indian Affairs Albuquerque, NM
- Supported BIA and Tribal users of the BIA-Dept. of Trans. ITIMS modules.
- Provided IT support for off-site training on the RIFDS(road inventory) module of ITIMS. Prepped 20-40 laptops: r...
Jul 2010 — Mar 2012
GIS Help Desk Analyst
Bureau of Indian Affairs Albuquerque, NM
• Handled 1000+ Tiers I & II ArcGIS-related incidents per year.
• Performed 50+ ArcGIS Desktop 9.2 installations(on-site and remote), designed numerous, large-scale vector-based maps
Jan 2007 — Jun 2010
Cartographer - DoD Secret Clearance
Albuquerque, New Mexico Area
• Data extraction from 3-D satellite imagery.
• Orthorectification on aerial photos for the Texas Department of Transportation.
Aug 2004 — Jun 2005
Builder(Seabees)
ACB-1 and NMCB-5
• Persian Gulf War veteran with NMCB-5.
May 1988 — Jun 1992
Education
1995 — 1997
Occupations
IT Professional
Information Technology Specialist
Help Desk Analyst
IT Specialist
Systems Support Specialist
Support Specialists
Skills
Software Documentation
GIS
ArcGIS
ArcMap
Spatial Analysis
Program Management
Cartography
Process Improvement
ESRI
Software Development
Windows Server
Databases
Microsoft SQL Server
GPS
Data Management
Data Analysis
Database Design
FAQs about Craig Norkus
What's the main profession of Craig Norkus?
Craig Norkus is a Help Desk Task Lead - Bureau of Indian Affairs.
What are the main profession of Craig Norkus?
These person's professions are IT Professional and Information Technology Specialist
Where does Craig Norkus live?
Albuquerque, New Mexico is the place where Craig Norkus lives
How many companies did Craig Norkus work at?
The professional worked at seven jobs.
What education does Craig Norkus have?
Craig studied at the Southern Illinois University, Carbondale from 1995 to 1997.
Are there any professional industries, that Craig Norkus works in?
Craig Norkus works in Information Technology and Services industry.
What are professional skills of Craig Norkus?
This professional has skills in the following areas: Software Documentation, GIS, ArcGIS, ArcMap, Spatial Analysis, Program Management, Cartography, Process Improvement, ESRI, Software Development, and Windows Server.