Name variants:
Corey Gleason,
Corbin Gleason,
Cornelius Gleason,
Cora Gleason,
Corinne Gleason
Last updated Jul 07, 2024
Contact Information
Workplace
Colleagues
Work History
Technical Support Supervisor
6101 Baker Rd SUITE 200, Minnetonka, MN 55345
● Directly supervise and set daily expectations for Help Desk individuals and team, in a call center and service desk environment of 10-12 staff.
● Provide regular one on one meetings with...
Mar 2018 — Feb 2019
Technical Support Analyst
● Answer and resolve inbound technical calls for external customers to the business using white glove service and use remote tools to assist customers when needed.
● Diagnose hardware, sof...
Jan 2017 — Mar 2018
Help Desk Technician
11000 Viking Dr, Eden Prairie, MN 55344
● Provide technical support to employees, logging issues accurately and escalating, as necessary for computers, cameras, lighting, proprietary software, hosted solutions and telecommunicati...
Sep 2016 — Jan 2017
Customer Account Executive
Philadelphia, PA
● Resolved customer complaints/concerns through active listening, empathy, and professionalism
● Saved and retained Comcast customers by identifying reasons for request to disconnect and o...
May 2016 — Sep 2016
Networking Technician
16305 Avenue north SUITE 450, Plymouth, MN 55455
● Specify power supply requirements and configuration, drawing on system performance expectations and design specifications.
● Analyze information to determine, recommend, and plan layout,...
Jul 2012 — Oct 2012
3 Tier Support
1 State Farm Plz, Bloomington, IL 61710
● Configured and installed Call Manager (CUCM Version 7)
● Install and Configure networking equipment, troubleshoot data and voice problems
● Manage staff, preparing work schedules and as...
May 2011 — Jun 2012
Education
2009 — 2011
Occupations
Technician
Supervisor
IT Professional
Information Technology Specialist
Technical Support Specialist
Analysts
Technical Specialist
Technical Support Specialists
Managers
IT Specialist
Systems Support Specialist
Support Specialists
Skills
Customer Service
Sales Process
Team Building
Project Management
Budgets
Microsoft Office
Strategic Planning
Sales Presentations
Email Marketing
Social Media
Process Improvement
Computer Hardware
Program Management
Solution Selling
Microsoft Sql Server
Salesforce.com
Cisco Ios
Vmware
Business Development
Operations Management
Leadership
Account Management
Training
Negotiation
Team Leadership
Microsoft Word
Customer Satisfaction
Management
Employee Training
Saas
Blogging
E Learning
Microsoft Excel
FAQs about Cory Gleason
What's the profession of Cory Gleason?
This professional's job is Technician Support Supervisor
What are the profession of The expert?
These person's professions are Technician
Where does Cory Gleason currently live?
Cory Gleason lives in New Johannesburg, Wisconsin.
How many companies did Cory Gleason work at?
Cory Gleason worked at eight jobs.
Does Cory Gleason have personal website or blog?
The expert`s website is http://www.gleasondesigns.com.
Where has Cory Gleason studied?
Cory studied at the Wisconsin Indianhead Technical College from 2009 to 2011.
What languages does Cory Gleason speak?
Cory Gleason speaks English.
Are there any special industries, that Cory Gleason works in?
This person works in Information Technology And Services industry.