Cori Swinehart Schauer

Director of Customer Experience

Cori Swinehart Schauer is a qualified professional, who works in Dc Public Library on the position of Director of Customer Experience since 2019. Cori gained professional experience in more than nine positions at various companies. Cori Swinehart Schauer went to the Carnegie Mellon University and was studying from 1998 to 2000. Washington, DC is the area, where this expert was lastly known to live. Cori's email address and phone are easily accessed through this website by request.
Name variants:
Cora Schauer, Cordelia Schauer, Corinne Schauer, Cornelia Schauer
Last updated Jul 07, 2024

Contact Information

Last Update
Jul 14, 2022
Email
co**@yahoo.com, co**@dropbox.com
Location
Washington, DC
Company
Dc Public Library

Workplace

Director of Customer Experience

Work History

Director of Customer Experience

from Jan 2019

Adjunct Lecturer

1845 Sheridan Rd, Evanston, IL 60208
Adjunct lecturer for the Medill School's Integrated Marketing Communication masters program, focusing on user research. Currently teaching an advanced consumer insights class.
Sep 2016 — Jun 2018

Senior Service Designer

Built service blueprints for the future of business permitting for small businesses, the Office of Cannabis, and the new one-stop-shop permitting center to open in 2020.
Sep 2017 — Apr 2018

Senior Advisor + Fuse Fellow

Year-long fellowship with the Department of Public Health to improve the experience of care for patients and staff across the San Francisco Health Network. I worked within Primary Care, Zuck...
Sep 2016 — Sep 2017

Lead Design Researcher

1800 Owens St, San Francisco, CA 94158
Oversaw design research for early-stage products. Collaborated with design, product, and engineering leads to set priorities. Provided project oversight and career development to small team ...
Oct 2014 — Sep 2016

Senior Manager, User Experience Research

331 east Evelyn Ave, Mountain View, CA 94041
Built the user experience research practice at Mozilla. Set the user research vision and strategy for the company. Worked with business unit owners to bring the user into strategic decision-...
Feb 1, 2012 — Sep 1, 2014

Ethnographer

Led all user research efforts for various tools including new ground control software for human space flight at Johnson Space Center. Provided process visualizations to improve Flight Contro...
Jan 1, 2006 — Feb 1, 2012

Program Manager and Designer

1065 Avenue Of The Americas SUITE 2400, New York, NY 10018
Developed and managed large-scale park amenity programs including the Bryant Park Reading Room which is still operating in the park. Coordinated events and programs for Harold and Greeley Sq...
Nov 2001 — Jun 2003

User Experience Researcher

131 Dartmouth St, Boston, MA 02116
Led, planned, and conducted ethnographic research. Created collaborative workshops for multidisciplinary teams and clients. Edited and compiled video footage for deliverables.
Jun 2000 — Jul 2001

Occupations

Executive
Director
Professor
Adjunct Instructor
Lecturer
Operations Manager
Postsecondary Teacher

Skills

Build Trust
Facilitate Decision Making
Understand and Simplify Complex Systems
Ethnography
Participatory Design
Paper Prototyping
Design Strategy
User Centered Design
User Experience
User Research
Product Development
Contextual Inquiry
Interaction Design
Qualitative Research
Design Research
User Interface
Heuristic Evaluation
Service Design
Design Thinking
Card Sorting
Persona
Information Design
Human Computer Interaction
Experience Design
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