Connor Katz

Senior Customer Success Manager

Connor Katz is a qualified expert, that works in Smartling main office of which is in 4. on the position of Senior Customer Success Manager from 2018. Connor Katz has earned professional experience in more than nine positions at different companies. Connor Katz went to the Saint Michael's College and received education there from 2002 to 2006. Tokeneke, Connecticut is the city, where this expert was lastly known to settle. This person's phone number and email are easily accessed through SoftwareOfficial on demand.
Name variants:
Conner Katz, Conor Katz, Konner Katz, Connie Katz
Last updated Jul 08, 2024

Contact Information

Last Update
Jul 10, 2022
Email
ck**@smartling.com, ck**@yahoo.com
Location
Tokeneke, CT
Company
Smartling

Workplace

Senior Customer Success Manager

Work History

Senior Customer Success Manager

1375 Broadway FLOOR 14, New York, NY 10003
from Oct 2018

Enterprise Customer Success Manager - Smb Team Lead

401 Congress Ave, Austin, TX 78701
from Apr 2015

Implementation and Support Specialist

12 Market Pl, Essex Junction, VT 05452
Direct customer technical support Resolved 200+ support requests per month Interacted with clients through phone, email, and online channels Tracked and documented all actions in interna...
Feb 2012 — Mar 2015

Support Specialist

100 Grandview Pl, Birmingham, AL 35243
Direct customer technical support Resolved a high volume of weekly support tickets Tracked all actions in internal CRM Worked closely with Tier III Support Specialists and Engineering to...
Nov 2011 — Feb 2012

Carpenter Assistant

Worked with an international team of carpenters in the reconstruction of earthquake damaged buildings at the University of Canterbury.
Mar 2011 — Oct 2011

Earthquake Remediation Team Support

Mar 2011 — Oct 2011

Sales Migration Specialist

356 Mountain View Dr, Colchester, VT 05446
Project management of enterprise client migration from legacy telecom platforms to new solutions for a national telecom company Managed time-sensitive and complex projects requiring coordi...
Oct 2007 — Oct 2010

Customer Service Floor Lead

6655 Shelburne Rd, Shelburne, VT 05482
Responded to customer inquiries and complaints, processed online and catalogue sales and provided product information. Completed customer service and Avexxis Enterprise Database Softwaretrai...
Nov 2006 — Oct 2007

City Maintenance Worker

Winooski, VT
May 2002 — Sep 2002

Education

B.A. in English Literature

Colchester, VT
Jan 2002 — Jan 2006
2002 — 2006

Occupations

Executive
Manager
IT Professional
Information Technology Specialist
Team Leader
Operations Manager
IT Specialist

Skills

Microsoft Office
Customer Service
Social Media
Project Management
Troubleshooting
Business Analysis
Team Leadership
Training
Microsoft Excel
Process Improvement
Crm
Web Applications
Team Building
Databases
Event Planning
Windows
Community Outreach
Enterprise Software
Proficient in all Microsoft Office suite software including Microsoft Word
Outlook
Excel and Powerpoint. Familiar with a variety of Internet Browsers
Social Media and Databases. Completed Avexxis Enterprise order management and e-commerce software training. Completed training for all AT&T internal database
client management and online archive software.
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