Claudia Hawkins is a skilled expert, working in Whirlpool Corporation main office of which is in 630. as a Director Customer Experience and Consumer Loyalty since 2016. This person gained professional experience in more than six positions at different companies. Claudia Hawkins went to the University of Notre Dame - Mendoza College of Business and received education from 2007 to 2009. South Bend, Indiana is the area, where this person was lastly known to be situated. The professional's e-mail and phone can be easily accessed through SoftwareOfficial on demand.
Name variants:
Claudine Hawkins,
Claudette Hawkins,
Claudie Hawkins
Last updated Jul 07, 2024
Contact Information
Last Update
Jul 11, 2022
Email
cl**@whirlpool.com, cl**@gmail.com, cl**@whirlpoolcorp.com
Location
South Bend, IN
Company
Workplace
Director Customer Experience and Consumer Loyalty
Benton Harbor, MI
Industry
Consumer Goods, Manufacturing, Electrical Equip, Appliance and Component Mfg., Household Appliance Manufacturing, Manufacture And Sell Home Appliances, Mfg Home Appliances, Mfg Washing Machines Refrigerators Air Conditioning Units Dishwashers Vacuum Cleaners & Cooking Ranges, Mfg Home Laundry Equip Mfg Refrig/Heat Equip, Whol Appliances/TV/Radio, Small Appliance Repair, Appliance Sales
Colleagues
Work History
Director Customer Experience and Consumer Loyalty
2000 North St, Benton Harbor, MI 49022
Leading Customer Experience Center and Operations Support teams
Leading 550+ employees and leaders
Driving operational excellence and consumer loyalty
Dec 2016 — Sep 2019
Human Resources Manager - Customer Experience Center Benton Harbor
Site HR Business Partner for 450+ employees
Talent and Performance Management
Creating and Implementing incentive program for Customer Service and Sales programs
Program manager for CAC ...
Jan 2011 — Jan 2014
Recruiting and Retention Specialist
Execution, Training and monitoring of all recruiting activities for Site
creating and implementing Engagement and Retention activities for sites
increase retention for Call Agents from 45...
May 2006 — Aug 2007
Education
2000 — 2005
Occupations
Executive
Director
Sales Specialist
Consumer Goods Professional
HR Specialist
Employee Relations Manager
Human Resources Specialist
Partner
Engineer
Customer Service
Client Service Officer
Program Director
Operations Manager
Commodities Clerk
Brokerage Clerk
Employee Relations Specialist
Labor Relations Specialist
Recruitment
Chief Executive
Skills
Leadership
Performance Management
Cross Functional Team Leadership
Human Resources
Recruiting
Strategy
Management
Employee Engagement
Coaching
Customer Experience
Training
Business Strategy
Leadership Development
Call Centers
Process Improvement
Project Management
Organizational Development
Employee Relations
Personnel Management