We found the following information about Christian Zapata at Optima Tax Relief, where this professional has worked as a Director of Production Management since 2018. Christian's total work experience is over nine years, during which time Christian had at least six jobs at different places to develop skills. Christian studied at the Arizona State University from 2004 to 2013. Christian currently is located in Phoenix, Arizona. You can contact with Christian by searching for phone number or email or find full info by requesting access to the professional's further details from us.
Name variants:
Chris Zapata,
Kit Zapata
Last updated Jul 07, 2024
Contact Information
Workplace
Colleagues
Work History
Customer Service and Call Center Operations Manager
420 Montgomery St, San Francisco, CA 94129
May 2016 — Jul 2017
Customer Service Supervisor 2
420 Montgomery St, San Francisco, CA 94129
Hiring, training, and developing temp and permanent team members to achieve staffing and capacity goals
Driving results for call volume productivity, quality >98% per month, and meeting co...
Jul 2015 — May 2016
Wfvc Existing Credit Cards Leader
420 Montgomery St, San Francisco, CA 94129
Coach and train team members on customer service and sales quality calls, focus on team member development, handle diverse set of escalations, structure plannning to meet quarterly sales, qu...
May 2013 — May 2015
Service Manager
420 Montgomery St, San Francisco, CA 94129
Promoted to train, coach, and develop teller and personal banker staff in operations, compliance, risk, service, and sales to increase branch revenue, operational efficiency, and add value i...
Oct 2010 — Jun 2013
Personal Banker
420 Montgomery St, San Francisco, CA 94129
Promoted for exemplary performance and demonstration or initiative to provide financial solutions for personal and business clients for accounts and credit products across multi-level branch...
Apr 2005 — Sep 2007
Education
2004 — 2013
Occupations
Executive
Production Director
Accountant
Finance and Accounting Specialist
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Director of Operations
Production Manager
Accounting Bookkeeper
Bookkeeper
Skills
Interviews
Hiring Employees
Sales Management
Customer Service
Team Leadership
Team Building
Call Centers
Branch Management
Banking
Coaching
Credit
Financial Analysis
Human Resources
Leadership
Management
Microsoft Office
Operations Management
Process Improvement
Recruiting
Sales
Risk Management
Microsoft Excel
Cross Functional Team Leadership
FAQs about Christian Zapata
What's the main profession of Christian Zapata?
This professional's job is Director of Production Management
What are the profession of Christian Zapata?
These person's professions are Executive and Production Director
Where is Christian Zapata located?
The expert is located in Phoenix, Arizona.
What is Christian Zapata's email?
Christian's email is ch**@wellsfargo.com.
Where did Christian Zapata work?
This expert worked at Optima Tax Relief, Wells Fargo.
Where has Christian Zapata studied?
Christian studied at the Arizona State University from 2004 to 2013.
What languages does Christian Zapata speak?
Christian Zapata speaks Spanish.
Are there any professional industries Christian Zapata works in?
Christian works in Financial Services industry.