Chris M Jacobs is a high-skilled professional, that works in Diamond Nexus Labs main office of which is in 111. on the position of Customer Experience Manager since 2011. Chris gained professional experience in more than three positions at different companies. Chris M Jacobs went to the Arrowhead Union High School and received education there from 1997 to 2011. Chicago, Illinois is the city, where this professional was lastly known to live. The professional's email address and number are accessed through this website on demand.
Name variants:
Christian Jacobs,
Christopher Jacobs,
Christine Jacobs,
Crystal Jacobs
Last updated Jul 06, 2024
Contact Information
Last Update
Jul 5, 2022
Email
ch**@diamondnexuslabs.com
Location
Chicago, IL
Company
Diamond Nexus Labs
Workplace
Customer Experience Manager
Work History
Customer Experience Manager
Franklin, WI
Direct and shape the customer experience, across four different retail channels, from the moment they reach the web site and long after they received their item. Also the top tier in escala...
May 2011 — Aug 2012
Customer Service Manager
Greater Milwaukee Area
Lead and directed inbound service and sales call center responsible for over 40% of the total revenue while maintaining a 95% or above customer satisfaction level. Developed sales and servi...
Jan 2008 — Mar 2011
Customer Service Lead
Greater Milwaukee Area
Ran daily sales and phone reports and maintaining the call center stats dashboard. First level of escalation for any customer issue and assisted the Customer Service Manager to develop proc...
Sep 2007 — Dec 2007
Education
1997 — 2011
2001 — 2006
Occupations
Real Estate Broker
Licensed Real Estate Broker
Executive
Manager
Sales Specialist
Counter Manager
Property Manager
Real Estate Manager
Operations Manager
Sales Representative
Skills
Customer Service
Social Media
Retail
Process Improvement
Team Building
Customer Satisfaction
Microsoft Office
Marketing Strategy
Account Management
Team Leadership
Sales
Call Centers
Customer Experience
Inventory Management
Business Process Improvement