Chris Higgs

Manager of Customer Excellence

Chris Higgs has been a Manager of Customer Excellence at Prestige Maintenance USA since 2012. Furthermore, this expert has professional experience at more than ten companies in the related field. Chris has a total work experience of 28+ years. Chris Higgs studied at the Dallas Baptist University from 2010 to 2013. Nowadays Chris Higgs lives in Oak Point, Texas region. You can find this person's actual contacts with SoftwareOfficial search.
Name variants:
Christian Higgs, Christopher Higgs, Christine Higgs, Crystal Higgs
Last updated Jul 06, 2024

Contact Information

Last Update
Jul 14, 2022
Email
ch**@rocketmail.com, an**@gmail.com
Location
Oak Point, TX

Workplace

Prestige Maintenance USA
Manager of Customer Excellence

Plano, TX

Industry

Facilities Services, Admin/Support Waste Mgt/Remediation Services, Administrative and Support Services, Services to Buildings and Dwellings Including Lawn Care and Janitorial Services, Building Maintenance Services, Janitorial Svcs

Work History

Manager of Customer Excellence

Plano, TX
Aug 2012 — Nov 2012

Operations Analyst (contract)

TXU
• Project team lead involved in correcting errors in our SAP program to recover 17 million dollars of outstanding revenue • Experienced with Oracle and ERCOT software systems in the electric...
Oct 2010 — Mar 2012

Operations Analyst

Irving, TX
Sep 2010 — Mar 2012

District Customer Care Manager III

Dallas, TX
Oct 2009 — Jun 2010

General Operations Manager II

Dallas, TX
Dec 2007 — Oct 2009

District Customer Care Manager III

• Managed an organization of 13 direct reports managing over 300 people. • Developed yearly regional budgets and coached and mentored departmental heads for budget controls. • Implemented ...
Jun 2005 — Jul 2010

System Liaison

• Bridged communications efforts between field staff operators and the customer care representatives • Audited accuracy of work order creation, technician completion, and customer care repre...
May 2003 — Jun 2005

System Liaison

Irving, TX
May 2003 — Jun 2005

Owner

• Successfully managed high volume retail presence for a high visibility consumer services/products • Managed operations to exceed original business plan by successfully generating customer ...
May 1997 — May 2003

Owner/Operator

Dallas, TX
May 1997 — May 2003

Education

1988 — 1992

BBA in Business Administation

Dallas, TX

Occupations

Executive
Owner
Manager
Analyst
Team Leader
Chief Executive
Operations Manager
Analysts

Skills

Billing
Call Center
Customer Service
Telecommunications
Employee Relations
Retail
General Office Duties
Staff Management
Customer Satisfaction
Process Improvement
Customer Experience
Customer Relations
Operations Management
Problem Solving
Team Building
Call Centers
Management
Invoicing
Office Management
Training
Budgets
Strategic Planning
Human Resources
Sales
Quality Assurance
Time Management
Sales Management
Sales Operations
Vendor Management
Marketing
Strategy
Leadership
Customer Retention
Performance Management
Team Leadership
Sap
Contract Negotiation
Coaching
Inventory Management
Business Planning
Organizational Development
Cross Functional Team Leadership
Business Development
Crm
Analysis
Change Management
Account Management
Leadership Development
Forecasting
Recruiting

FAQs about Chris Higgs

What is the profession of Chris Higgs?

This professional's job is Manager of Customer Excellence

What are the main profession of The expert?

These person's professions are Executive and Owner

Where does Chris Higgs currently live?

Oak Point, Texas is the place where Chris Higgs currently lives

Does Chris have the email address?

ch**@rocketmail.com and an**@gmail.com is Chris Higgs's email address.

How many companies did Chris Higgs work at?

The professional worked at ten jobs.

Where has Chris Higgs studied?

Chris studied at the Dallas Baptist University from 2010 to 2013.

What is the industry that Chris Higgs is connected to?

Chris works in Telecommunications industry.

Are there any professional skills, that Chris Higgs has?

This person has the following skills: Billing, Call Center, Customer Service, Telecommunications, Employee Relations, Retail, General Office Duties, Staff Management, and Customer Satisfaction.
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