Cheryl Budaj is a high-skilled professional, that works in Biogen main office of which is in 518. on the position of Director, Itil and Service Desk since 2018. Cheryl has earned professional experience in more than eight positions at various companies. Cheryl Budaj went to the Bentley University and was studying from 2008 to 2015. This person has such professional qualifications as Itil Expert Managing Across the Lifecycle (Itil-Malc) and Itil 4 Managing Professional. Boston, Massachusetts is the area, where this professional was known to settle. Cheryl's e-mail and phone are accessed through this website on demand.
Name variants:
Cherie Budaj,
Cheri Budaj
Last updated Jul 03, 2024
Contact Information
Workplace
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Work History
Windows Systems Administrator 4 and 00-4 and 04
507 north Church St, Greensboro, NC 27401
With the move to Genuity I provided L2 Windows technical support for the Web Hosting group in a time-sensitive hotline environment. This included troubleshooting resolving hardware and softw...
Apr 2000 — Mar 2006
Senior Supervisor 4 and 04-3 and 06
3170 Fairview Park Dr, Falls Church, VA 22042
After Genuity was purchased by CSC I was promoted to managing the global 24/7 L2 Windows Managed Hosting Services technical support team. Effective operations of the team were a focus. I als...
Apr 2000 — Mar 2006
Nt and Exchange Systems Administrator
20 Crosby Dr, Bedford, MA 01730
Implemented Y2K update program for HQ and two remote offices. Successfully managed Y2K update of 400 PCs and 14 servers. Only IT Y2K update project to complete on-time.
Administrated and s...
Jan 1999 — Apr 2000
It Specialist
Designed domain structure for migration from Novell network to NT 4.0 domain
Configured PDC for new domain
Troubleshot and resolved hardware and software problems on remote Windows 95 mac...
Sep 1998 — Dec 1998
Systems Administrator
Worked to establish standard escalation procedures
Assisted in migration of 150 users to RAS/CompuServe dial-in
Upgraded 300 users from MS Windows 3.11 to MS Windows NT 4.0
Migrated 300 ...
Jun 1997 — Nov 1998
Education
2008 — 2015
1992 — 1996
1994 — 1995
Occupations
Executive
Director
Operations Manager
Skills
Itil
Software Documentation
It Service Management
It Strategy
Project Management
Business Process
Change Management
Management
Problem Management
Configuration Management
Incident Management
Business Analysis
It Management