Cbb Heather Serrano is a qualified professional, that works in Jpmorgan Chase & Co main office of which is in 4. as a Vice President Commercial Bank Administrator from 2018. This person gained professional experience in more than 12 positions at different companies. Cbb Heather Serrano went to the Michigan State University and was studying there from 2014 to 2015. Cbb Heather Serrano has these qualifications: Six Sigma Black Belt, Project Management Professional (Pmp), and Six Sigma Green Belt. Chicago, Illinois is the city, where this person was lastly known to live. The professional's phone number and email can be accessed through SoftwareOfficial by request.
Name variants:
Cbb Serrano
Last updated Sep 17, 2024
Contact Information
Workplace
Vice President Commercial Bank Administrator
New York, NY
Industry
Financial Services, National Commercial Bank Personal Credit Institution Security Broker/Dealer Mortgage Banker/Correspondent, National Commercial Bank Personal Credit Instn Security Broker/Dealer Mortgage Banker/Corspdnt, National Commercial Bank, Investment Advice, Investors Nec, National Commercial Banks
Colleagues
Work History
Vice President Commercial Bank Administrator
270 Park Ave, New York, NY 10010
from Jun 2018
Senior Business Consultant - Requirements and Testing, Program Management - Information Technology
Senior Consultant Program Requirements Manager for large, multi-year programs that involve the implementation of enterprise cloud based solutions as well as custom development delivery using...
2017 — Jun 2018
Vice President Human Resources, Operational Excellence
3 Macarthur Pl, Santa Ana, CA 92707
Sep 2015 — Apr 2017
Vice President and Director, Business Process Improvement Leader
New York, NY
Sep 2013 — Sep 2015
Client Manager - Mufg Union Bank
3010 Lbj Fwy SUITE 900, Dallas, TX
Led delivery teams of over 25 people and multiple work-streams which related to $MMs of projects for process improvements and benefits totaling over $MMs in operational savings. Conducted re...
Jan 2013 — Sep 2013
Program Manager
15211 Laguna Canyon Rd, Irvine, CA 92618
Responsible for Pre-sales and Delivery of Business Process Improvement Solutions to clients in the Western Region totaling multiple millions in annual revenue. Escalation and single point-of...
Apr 2010 — Jan 2013
Ecm Instructor, Course Developer and Technical Training Consultant
New York, NY
Create IBM BPM/ECM Demo "Viewlets" for IBM.com customer facing website includes: performing and recording software demos, script creation, connecting solution value statements and marketing...
Jan 2005 — Sep 2010
Global System Solution Consultant
New York, NY
Engage with Bank of America C-Level Executives to determine business process improvement (BPM) initiatives, develop ROI models, and determine best practices in reducing process variance usi...
Jan 1996 — Jan 2005
District Sales Consulting Specialist
Provided account management and sales support across six-state Northeast region, maintaining and growing Financial Services accounts such as FleetBoston, Fidelity, State Street, MassMutual ...
Jan 2002 — Jan 2003
District Ibm Lab Services Sales Manager
Recognized for consistently meeting or exceeding annual quotas, producing $4 million in revenue or more.
Directed consulting service sales and business development for sales support servic...
Jan 2001 — Jan 2003
Project Manager and Pre-Sales System Consultant
Planned and managed projects valued at $3 million or more.
Interviewed, coached and coordinated multi-disciplinary teams of system architects, developers, and QA testers (both internal emp...
Jan 1996 — Jan 2001
Education
2014 — 2015
upto
Occupations
Executive
Vice President
Accountant
Finance and Accounting Specialist
Business Consultant
Senior Advisor
Manager
IT Professional
SalesForce Administrator
Chief Executive
Accounting Bookkeeper
Bookkeeper
Advisor
Operations Manager
Database Administration Professional
Database Administrator
Skills
Business Process
Business Analysis
Business Process Improvement
Integration
Pre Sales
Requirements Analysis
Management
Sdlc
Strategy
Enterprise Content Management
Business Process Management
Project Management
Consulting
Leadership
Process Improvement
Product Management
Business Process Design
Business Development
Solution Selling
Document Management
Program Management
Software Project Management
Project Planning
Project Portfolio Management
Analysis
Agile Methodologies
Cross Functional Team Leadership
Pmp
Quality Assurance
Sharepoint
Requirements Gathering
Pmo
Data Analysis
Marketing Strategy
Lean Six Sigma
Continuous Improvement
Organizational Design
Marketing Management
Survey Design
Voice of the Customer
Voice of the Customer Analysis
Client Experience
Coaching
Customer Journeys
Customer Journey Mapping
Communication
Organizational Change Agent
Organizational Behavior
Organizational Effectiveness
Organizational Leadership
FAQs about Cbb Heather Serrano
What's the profession of Cbb Heather Serrano?
This professional's job is Vice President Commercial Bank Administrator
What are the main profession of Cbb Heather Serrano?
These person's professions are Executive and Vice President
Where does Cbb Heather Serrano live?
Chicago, Illinois is the place where Cbb Heather Serrano lives
Does Cbb Heather Serrano have the email address?
ha**@me.com is Cbb Heather Serrano's email address.
How many companies did Cbb Heather Serrano work at?
Cbb Heather Serrano worked at 12 jobs.
Where has Cbb Heather Serrano studied?
Cbb studied at the Michigan State University from 2014 to 2015.
Are there any certifications, that Cbb Heather Serrano has?
The professional received the following certifications: Six Sigma Black Belt, Project Management Professional (Pmp), Six Sigma Green Belt, Six Sigma Partnering, Llc, and Project Management Institute.
What is professional industry that Cbb Heather Serrano worked in?
Cbb Heather Serrano works in Financial Services industry.