Catrece Smith is a high-skilled expert, that works in Fms Government Collection on the position of Drs and Training Bay Unit Manager since 2013. This person gained professional experience in more than seven positions at different companies. Catrece Smith went to the National Louis University and was studying there from 2019 to 2021. This person has professional qualifications: Microsoft Office. Broadview, Illinois is the area, where the professional was known to settle. The professional's phone and email are accessed through SoftwareOfficial by request.
Name variants:
Catrece Smith
Last updated Jul 06, 2024
Contact Information
Last Update
Jul 2, 2022
Email
ca**@enova.com
Location
Broadview, IL
Company
Fms Government Collection
Workplace
Drs and Training Bay Unit Manager
Work History
Medical Billing Specialist
2750 Arthur St, Roseville, MN 55113
from Dec 2016
Uk Customer Service Live Chat
175 west Jackson Blvd, Chicago, IL 60604
Performed Live chat communication with two customers at a time worked on two computer screen handle 6-10 chats and hour. For two hours out the day would take calls over the phone as well. As...
Feb 2011 — Mar 2013
Authorized Organizational Representative
A member of an organization who is approved by the EBiz POC to submit grant applications in Grants.gov on behalf of the organization. Only an AOR has the authority to sign and submit grant a...
from Jun 2011
Customer Service Technician Support
1 Verizon Way, Basking Ridge, NJ
Managed inbound calls and provides the required information to resolve the issues.
Responsible for troubleshoot problems with cell service or equipment and helping with warranty and replac...
Jun 2008 — Feb 2011
Customer Service Representative
Managed large amounts of inbound call per day of 75-125.
Responsible for assessing customers’ needs to achieve satisfaction when upselling home owners insurance and escrow accounts.
Respo...
Sep 2006 — Jun 2008
Customer Service Sales Representative
208 south Akard St, Dallas, TX 75202
Responsible for the handling inbound call per day of 75-125.
Responsible for Identify and assessing customers’ needs to achieve satisfaction when upselling and crossing DSL, Cellphone Serv...
May 2001 — Sep 2006
Education
2019 — 2021
2014 — 2017
Occupations
Executive
Operations Manager
Director of Operations
Manager
Accountant
Finance and Accounting Specialist
Posting Clerk
Accounting Bookkeeper
Bookkeeper
Biller
Skills
Financial Services
Microsoft Excel
Microsoft Office
Microsoft Word
Powerpoint
Workforce Management
Outlook
Access
Customer Experience
Call Centers
Oracle Database
Sales Force Development
Sharepoint
Project Management
Peoplesoft
Business Process
Social Media
English
Sales Process
Customer Service
Customer Satisfaction
Coaching
Training
Customer Relationship Management
Microsoft Outlook
Leadership
Team Building
Microsoft Powerpoint
Public Speaking