Cassie Emery is a eficient professional, that works in Vertafore main office of which is in 3. on the position of Senior Manager, Customer Delivery since 2018. Cassie Emery gained professional experience in more than seven positions at different companies. Cassie Emery went to the Baker College and was studying there from 2010 to 2012. This expert has these qualifications: Sila-C, Associate Customer Service (Acs), and Motivating and Engaging Employees. Charlotte, Michigan is the city, where the professional was lastly known to settle. This professional's phone and email are accessed through SoftwareOfficial on demand.
Name variants:
Cassandra Emery,
Catherine Emery
Last updated Jul 06, 2024
Contact Information
Last Update
Jul 1, 2022
Email
ce**@vertafore.com
Location
Charlotte, MI
Company
Vertafore
Workplace
Senior Manager, Customer Delivery
Work History
Project Manager
999 18Th St, Denver, CO 80401
Responsible for managing and directing critical project initiatives from developing project scopes to implementation of company or department initiatives.
Responsibilities/Achievements:
M...
Jun 1, 2016 — Mar 2017
Product Analyst Ii
999 18Th St, Denver, CO 80401
Working with clients to assist with software navigation, troubleshooting and enhancement.
Jul 2014 — Jun 2016
Customer Service Manager and Wholesale Accounts Manager
712 east South St, Jackson, MI 49203
Overseeing and assisting in the daily operations of Customer Service Representatives
Scheduling and ensuring adequate staffing levels
Handling escalated customer service issues/responding...
Dec 2006 — Jul 2014
Senior Telephone Representative
445 State St, Fremont, MI 49412
Assisting customers by phone
Assistance with New Database Testing (software debugging)
Training and QC with new representatives
Life and Health Insurance Certification for all 50 States
...
Oct 2002 — Nov 2006
Education
2010 — 2012
1997 — 2001
Occupations
Executive
Senior Manager
IT Professional
Computer Software Professional
Manager
Operations Manager
Software Developers
Skills
Customer Service
Customer Satisfaction
Sales Management
Microsoft Office
Conflict Resolution
Sales
Employee Training
Project Management
Insurance
Team Building
Team Leadership
Job Scheduling
Process Improvement
Business Analysis
Management
Retail
Time Management
Customer Escalation Management
Multi Task and Handle High Volume Workloads
Salesforce.com
Customer Retention
Customer Service Management
Online Marketing
Email Marketing
Xml Schema
Business Process Improvement
Priority Management
Procedure Creation
Oracle Sql Developer
Oracle Database
Software Implementation
Process Implementation
Marketing
Wholesale
Microsoft Excel
Account Management
Defect Tracking
Troubleshooting
Wholesale Account Management
Microsoft Platform
Online Reputation Management
Microsoft Word
Agile Methodologies
Google Adwords
Cost Reporting
Financial Reporting
Software As A Service
Leadership
FAQs about Cassie Emery
What's the main profession of Cassie Emery?
This professional's job is Senior Manager, Customer Delivery
What are the main profession of This expert?
These person's professions are Executive and Senior Manager
Where does Cassie Emery live?
Charlotte, Michigan is the place where Cassie Emery lives
Does the professional have the email address?
ce**@vertafore.com is Cassie Emery's email address.
Where did Cassie Emery work?
This expert worked at Vertafore, Vertafore.
What education does Cassie Emery have?
Cassie studied at the Baker College from 2010 to 2012.
What are the certifications of Cassie Emery?
This professional received the following certifications: Sila-C, Associate Customer Service (Acs), and Motivating and Engaging Employees.
What is professional industry that Cassie Emery is connected to?
This professional works in Computer Software industry.