Name variants:
Cass Ward,
Cassie Ward,
Cassey Ward,
Casey Ward,
Sandra Ward,
Sandy Ward
Last updated Jul 06, 2024
Contact Information
Last Update
Jul 9, 2022
Email
ca**@gmail.com, ca**@vertexna.com, ca**@greatcall.com
Location
Alpharetta, GA
Company
Workplace
Director of Customer Experience
San Diego, CA
Industry
Wireless, Resold Wireline And Wireless Telecommunications, Cellular Telephone Communication, Radiotelephone Communication
Colleagues
Work History
Director of Customer Experience
10945 Vista Sorrento Pkwy SUITE 120, San Diego, CA 92130
At GreatCall, we come to work every day and help save lives. What we do matters. We build products for an underserved, but rapidly growing, aging population. We are the best at creating mobi...
Oct 2014 — Dec 2017
Site Call Center Manager-Operations
595 Menlo Dr, Rocklin, CA 95765
Mar 2013 — Oct 2014
Senior Manager of Call Center Operations
501 west President George Bush Hwy, Richardson, TX 75080
Jan 2004 — Mar 2013
Manager, Quality Assurance and Call Center Operations
Jan 2000 — Jan 2004
Manager of Client Services and Call Center Operations
8825 Page Ave, Overland, MO 63114
Monitoring the daily activity of the Customer Service Department. Ensuring customer satisfaction with our service as well as in our products. Responsible for processing product or service c...
Jan 1999 — Jan 2000
Education
1987 — 1989
Occupations
Executive
Director
Leader
Operations Manager
Managers
Skills
Call Centers
Process Improvement
Training
Management
Leadership
Customer Service
Customer Satisfaction
Vendor Management
Performance Management
Operations Management
Program Management
Recruiting
Bpo
Human Resources
Outsourcing
Workforce Management
Call Center
Quality Assurance
Business Process Improvement
Talent Management
Contact Centers
Business Process Outsourcing
Contract Management
Large Call Center Management
Client Liaison and Advocate
Telephony Management
Project Management
Team Building and Leadership
Call Center Reporting
SLA/KPI Management
Business Process Development
Mentoring and Coaching
Human Resource Support and Recruiting
Departmental Budget/Forecasting
P & L
FAQs about Cassandra E Ward
What's the main profession of Cassandra E Ward?
Cassandra is a Director of Customer Experience.
What are the main profession of The professional?
These person's professions are Executive and Director
Where does Cassandra E Ward currently live?
Cassandra currently lives in Alpharetta, Georgia.
What is Cassandra E Ward's email?
The expert's email is ca**@gmail.com and ca**@vertexna.com.
How many companies did Cassandra E Ward work at?
Cassandra E Ward worked at seven jobs.
What education does Cassandra E Ward have?
Cassandra studied at the United Business College from 1988 to 1990.
What is the industry that Cassandra E Ward worked in?
Cassandra E Ward works in Consumer Services industry.
Are there any skills Cassandra E Ward has?
This professional has such skills as Call Centers, Process Improvement, Training, Management, Leadership, Customer Service, Customer Satisfaction, Vendor Management, and Performance Management.