We found the following information about Cassandra Randall at Bmc Healthnet Plan, where Cassandra Randall has worked as a Director Customer Care since 2020. Cassandra's total work experience is over 11 years, during which time Cassandra had at least five jobs at different places to develop professional skills. Cassandra attended school at the Cambridge College to 2012. Cassandra Randall can be found in Boston, Massachusetts – where this professional is currently located. You can contact with Cassandra by searching for phone number or email or find exhaustive information by requesting access to Cassandra Randall's details.
Name variants:
Cass Randall,
Cassie Randall,
Cassey Randall,
Casey Randall,
Sandra Randall,
Sandy Randall
Last updated Jul 06, 2024
Contact Information
Workplace
Director Customer Care
Boston, MA
Industry
Hospital & Health Care
Colleagues
Work History
Director Customer Care
529 Main St SUITE 500, Charlestown, MA 02129
from Feb 2020
Director, Call Center Services
58 Charles St, Cambridge, MA 02141
Responsible for the day to day operations and management of the switchboard which includes SWH operations in MA & NY. Track and analyze call statistics to ensure compliance with regulatory s...
Oct 2016 — Jan 2020
Manager, Contact Center
20 Maverick Sq, East Boston, MA 02128
Was responsible for the day to day operations and oversight of the Contact Center; with a focus on both qualitative and quantitative metrics, process improvement, staff development, and over...
Dec 2010 — Aug 2014
Call Campaign Specialist
1570 Midway Pl, Menasha, WI 54952
Responsible for all aspects of creating and implementing new/prospective member call campaigns. Provided management and oversight to contracted telecommunications vendors used to satisfy reg...
Sep 2008 — Apr 2010
Supervisor, Customer Service
1570 Midway Pl, Menasha, WI 54952
In collaboration with the other departmental Supervisors, was responsible for the oversight of the day to day operations of the call center. Handled CSR training, performance feed back and c...
Aug 2007 — Sep 2008
Education
Occupations
Executive
Director
Health Specialist
Hospital Care Professional
Chief Administrative Officer
Engineer
Customer Service
Sales Specialist
Client Service Officer
Coordinator
Operations Manager
Health Professional
Health Practitioner
Chief Executive
Managers
Skills
Healthcare
Management
Customer Service
Call Centers
Process Improvement
Training
Healthcare Management
Coaching
Hospitals
Team Building
Leadership
Data Analysis
Performance Management
Project Management
Strategic Planning
Emr
Insurance
Microsoft Office
Visio
Project Planning
FAQs about Cassandra Randall
What's the main profession of Cassandra Randall?
Cassandra is a Director Customer Care.
What jobs is Cassandra a professional at?
The expert is a professional such jobs as Executive and Director.
Where does Cassandra Randall currently live?
The professional currently lives in Boston, Massachusetts.
Where did Cassandra Randall work?
Cassandra worked at Bmc Healthnet Plan, Senior Whole Health.
Where has Cassandra Randall studied?
Cassandra studied at the Cambridge College to 2012.
Are there any industries, that Cassandra Randall is connected to?
This professional works in Hospital & Health Care industry.
What are special skills of Cassandra Randall?
This person has skills in the following areas: Healthcare, Management, Customer Service, Call Centers, Process Improvement, Training, Healthcare Management, Coaching, Hospitals, Team Building, and Leadership.