We found the following information about Carolynn Rodon at Pendo.io, where Carolynn Rodon has worked as a Customer Success Manager since 2019. Carolynn's total work experience is over ten years, during which time they had at least 12 jobs at different companies to develop skills. Carolynn Rodon studied at the North Carolina State University from 2012 to 2013. This person is experienced in three languages: Spanish, English, and French. Carolynn can be found in Raleigh, North Carolina – where the professional is currently located. You can search for the person's email address and phone number. We can also provide you with additional contact information upon request.
Name variants:
Carolynn Rodon
Last updated Jun 21, 2024
Contact Information
Workplace
Colleagues
Work History
Client Services
New York, NY
Lead healthcare workflow consultations with key project stakeholders to guide the adoption of Phreesia in meeting customer objectives -Design, develop, and implement efficient future state w...
Sep 2017 — Apr 2018
Client Success Representative
11000 Regency Pkwy SUITE 110, Cary, NC 27518
Responsible for life cycle account management. Maintain awareness of customer needs and changes through regular proactive customer interaction and ensuring effective issue management. Work c...
Nov 1, 2015 — Sep 2017
Client Advisor
11000 Regency Pkwy SUITE 110, Cary, NC 27518
Perform ongoing analysis of customer engagement and take necessary measures to increase product usage and adoption -Build and maintain customer relationships to understand their organizatio...
Jan 2015 — Nov 2015
Club Business Administrator
2902 Corporate Pl, Chanhassen, MN 55317
Engaged and connected with members and team members by providing a superior level of customer service and administrative support
Ordered and received club needs
Resolved customer service ...
Apr 2014 — Jan 2015
Member Services Assistant Department Head
2902 Corporate Pl, Chanhassen, MN 55317
Casted
Trained
Budgeted
Staffed
Jun 2013 — Mar 2014
Member Services Specialist
2902 Corporate Pl, Chanhassen, MN 55317
As a Member Services Specialist, I worked closely with our members by engaging and building relationships with them. I provided information to connect them with programs and services that m...
Jun 2011 — Jun 2013
Lifespa Coordinator
2902 Corporate Pl, Chanhassen, MN 55317
During my time as a LifeSpa Coordinator, I assisted our technicians in providing a friendly, inviting, and positive experience, improving retention and retail sales through the relationships...
Oct 2008 — Jun 2011
Precinct Official
North Carolina
Worked as a Precinct Official where I setup election supplies and voting equipment, during the 2008 presidential election.
Sep 2008 — Nov 2008
Volunteer
Volunteered at the Raleigh GOP where I assisted with the McCain campaign through Telephone Polls and neighborhood canvasing.
2008 — 2008
Intern
While at Household Name Products, I assisted the office staff in daily tasks including:
· Answering phones
· Updating client/vendor contact and billing information
· Reviewing/updating s...
Jun 2007 — Aug 2007
Education
2012 — 2013
2009 — 2012
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Operations Manager
Software Developers
Skills
Customer Service
Teamwork
Training
Time Management
Leadership
Customer Satisfaction
Customer Retention
Problem Solving
Customer Experience
Coaching
Customer Engagement
Program Management
Budgets
Recruiting
Interviews
Telephone Skills
Microsoft Office
Complaint Management
Bank Accounting
Event Planning
Public Speaking
Attention To Detail
Self Starter
Reliable Excellent Attendance Record
Hard Working Doing Whatever It Takes To Get the Job Done Well
Salesforce.com
Customer Experience Improvement
Complaint Handling
Account Handling
Staff Training
Budgeting
Software As A Service
Hiring
Event Management
Customer Relationship Management