Carlos E Martinez

1,100,000 assets in more than 70 countries, provided a high level of customer service users s to troubleshoot hardware, software and network issues, notated all activities performed in Servi...

Normandale University Bloomington MN – 10/2015 - 1/2016 Customer Service Help Desk Handle customer inquiries, complaints, billing questions and payment extension/service requests. repair ...

in over 1500 Best Buy stores throughout USA and Canada. Provided a high level of customer service to store agents to troubleshoot hardware, software and network issues, notated all activitie...

Help desk support to 300 users on campus, hardware and software support, hands on and remote desktop support, Windows and Apple computers, as well iOS and Android devices

• Created all personnel records/files, entered new hires into data base, verified employment, checked new employee files for validity • Created new hire packets, maintained all recruitment b...

Responsible for quarterly and annual Federal and selected international tax compliance. This includes responsibilities for all documentation and support and researching any relevant issues. ...

• Customer sales, service and creation of account for medical supplies • Phone work, answering, transferring, and making outbound phone calls • Trained new hires and organized operations suc...

My responsibilities consisted of assisting, informing and selling to the customers. Delegation of tasks, trained new hires, stocking inventory and keeping track of inventory as well. Overall...

Provided level 1 and level 2 hardware and software support to over 300 users via phone, remote access and email. Help desk, remote computer support Network Administrator TCP/IP, DHCP, DNS...

Provided level 1 and level 2 hardware and software support to users via phone. Provided technical support for incidents that are reported on first contact and escalate complex problems to ...