Carla Franklin

Senior Program Manager - Virtual Customer Service Strategy

Carla Franklin is a qualified professional, who works in Amazon main office of which is in 77. on the position of Senior Program Manager - Virtual Customer Service Strategy from 2019. Carla Franklin has earned professional experience in more than 13 positions at different companies. Carla Franklin went to the Columbia University - Columbia Business School and was studying there. Carla Franklin has such professional qualifications as Woman Business Enterprise (Wbe), Minority Business Enterprise (Mbe), and Java Programmer. New York, New York is the area, where this expert was lastly known to live. This expert's email address and number are accessed through SoftwareOfficial by request.
Name variants:
Carlie Franklin, Carly Franklin
Last updated Jul 05, 2024

Contact Information

Last Update
Jul 9, 2022
Email
cf**@gsb.columbia.edu, ca**@mercer.com
Location
New York, NY
Company

Workplace

Senior Program Manager - Virtual Customer Service Strategy

Lakeland, FL

Industry

Industrial Buildings and Warehouses

Work History

Senior Program Manager - Virtual Customer Service Strategy

2127 7Th Ave, Seattle, WA 98104
from Sep 2019

Enagement Manager

750 3Rd Ave, New York, NY 10003
May 2019 — Sep 2019

Engagement Manager

New York
Leds strategic planning, business development and account management for key banking and insurance clients interested in leveraging innovative 3rd party data sources for data science and art...
Nov 2018 — Apr 2019

Independent Management Consultant

Providing project management and digital advisory services for the New York Metropolitan Transit Authority s (MTA s) eTix Mobile Ticketing application project. Managing business analysi...
2017 — 2018

Rutgers Big Data Advisory Board Member

57 Hwy #1, New Brunswick, NJ
from Apr 2016

Guest Technology and Digital Media Commentator

Contributing Guest Commentator on Technology Trends, Social Media and Digital Innovation for Arise Networks
Oct 2014 — Dec 2016

Political Affairs Consultant and Technology Strategist

Brooklyn, NY
Advisory consultant charged with helping to define the technology and innovation strategy for the Brooklyn Borough President Eric Adams.
2014 — Jan 2014

Technician and Media and Telecommunications - Glg Council Member

60 east 42Nd St, New York, NY 10165
GLG - GERSON LEHRMAN GROUP, GLG Research Council Members ("Council Members") are invited experts in GLG's worldwide network who range from domestic and international policy specialists to ec...
from 2012

Founder and President

Carlin Solutions is a certified Women-owned and Minority-owned Business Enterprise (WBE and MBE) committed to providing our clients, both domestic and abroad, with strategy, project managem...
from 2011

Public Affairs Consultant

Albany, NY
o Served as a strategic advisor for business technology initiatives and cyber-crimes legislation. Oversaw projects involving public-private educational partnerships. Analyzed the effects of ...
2010 — 2011

Consultant

2 Copley Pl, Boston, MA 02116
Founded in 2000 and incubated at Bain & Company, the Bridgespan Group is a 501(c)(3) nonprofit organization bringing leading-edge strategies and tools to the challenges and opportunities fac...
2008 — 2010

Consultant

Ibm
New York, NY
Consultant and Project Manager, Business Consulting Services Performed digital media strategy analysis for a national media conglomerate. Developed framework to increase market share and d...
2001 — 2008

Executive Assistant

New York, NY

Occupations

Executive
Founder
Chairperson
Program Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Manager
Founding Member
Chief Executive
Operations Manager

Skills

Business Strategy
Strategy
Business Development
Management
Social Media
Project Management
Management Consulting
Leadership
Strategic Planning
Public Relations
Marketing Strategy
Entrepreneurship
Analysis
Analytics
Program Management
Digital Media
Digital Strategy
Strategic Partnerships
Start Ups
Social Media Marketing
Business Analysis
Business Planning
Html
Web Analytics
Social Entrepreneurship
Business Intelligence
Agile Methodologies
Budgets
Google Analytics
Social Networking
Software Project Management
Strategic Consulting
Agile Project Management
Requirements Analysis
Project Planning
Sales
Artificial Intelligence
Data Analysis
Web 2.0
Salesforce.com
Public Speaking
Customer Service
Sun Certified Java Programmer
Independent Contractors
Strategic Analysis
New Business Development
Full Sdlc
Freelance
Software As A Service
Operational Excellence
Market Analysis
New Media
Sdlc
Contract Management
Talent Management
Benefits Administration
Organizational Development
Employee Relations
Hris
Employee Benefits
Performance Management
Human Resources
Administrative Assistants
Powerpoint
Onboarding
Data Entry
Talent Acquisition
Outlook
Leadership Development
Event Planning
Workshop Facilitation
Applicant Tracking Systems
Peoplesoft
Recruiting
Employee Engagement
Training
Deferred Compensation
Invoicing
Incentive Programs
Microsoft Excel

FAQs about Carla Franklin

What's the main profession of Carla Franklin?

This professional's job is Senior Program Manager - Virtual Customer Service Strategy

What are the main profession of The professional?

These person's professions are Executive and Founder

Where is Carla Franklin located?

Carla is located in New York, New York.

What is the professional's email?

Carla Franklin's email is cf**@gsb.columbia.edu and ca**@mercer.com.

How many companies did Carla Franklin work at?

The professional worked at 13 jobs.

Does Carla Franklin have personal website or blog?

The expert`s website is http://carlafranklin.tumblr.com/ and http://www.carlinsolutions.com/.

What education does Carla Franklin have?

Carla studied at the Columbia University - Columbia Business School.

Are there any professional certifications Carla Franklin has?

This professional received the following certifications: Woman Business Enterprise (Wbe), Minority Business Enterprise (Mbe), Java Programmer, and Minority and Woman Business Enterprise (Mwbe).
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