Cameron Sapp is a high-skilled professional, working in Mercedes-Benz Usa main office of which is in 190. as a Customer Success Manager since 2019. Cameron Sapp has earned professional experience in more than 11 positions at various companies. Cameron Sapp went to the Dillard University and was studying from 2001 to 2006. Atlanta, Georgia is the city, where the professional was known to settle. This professional's phone and email can be accessed through SoftwareOfficial by request.
Name variants:
Camren Sapp,
Camron Sapp,
Camryn Sapp,
Kameron Sapp,
Kamron Sapp,
Kamryn Sapp,
Cam Sapp
Last updated Jul 05, 2024
Contact Information
Last Update
Jul 11, 2022
Email
cs**@primerica.com
Location
Atlanta, GA
Company
Mercedes-Benz Usa
Workplace
Customer Success Manager
Work History
Customer Success Manager
303 Perimeter Center Pkwy, North Atlanta, GA 30346
from Nov 2019
Speech Analytics and Quality Assurance Coach
5565 Glenridge Connector SUITE 700, Atlanta, GA 30342
Point of Contact for quality assurance reviews on representatives’ performance, through strategic metrics to ensure quality goals and policies are met on a weekly basis.
Responsible for th...
Mar 2017 — Feb 2018
Customer Service Manager
5565 Glenridge Connector SUITE 700, Atlanta, GA 30342
Monitor and evaluate a team of 17 (4 remote agents in Northern Kentucky) merchant specialists daily work flow, including scheduled adherence, case management, weekly 1:1 coachings, agent pr...
from Feb 2018
Customer Solutions Account Manager
5565 Glenridge Connector SUITE 700, Atlanta, GA 30342
Documented receipt of complaints, escalations, and risk events received from account holders, merchants, and legal entities within Salesforce.
Served as point of contact for investigating ...
Apr 2016 — Mar 2017
Field Compensation Specialist
1 Primerica Pkwy, Duluth, GA
Responsible for maintaining positive and helpful relationships, with clients/agents as a means of achieving customer satisfaction.
Provide agents with complete and accurate information usi...
Aug 2015 — Apr 2016
Team Leader and Customer Relations Marketing Manager
2400 Market St, Philadelphia, PA 19103
Responsible for creating marketing programs for large and small businesses.
Giving support to employees by promoting brand awareness and lead generations through digital channels, social m...
Dec 2013 — Jun 2015
Customer Relations Leader
1 Verizon Way, Basking Ridge, NJ
Responsible for taking high intense escalations to resolve First Call Resolution.
Accountable for creating out of the box solutions and powerful negotiations skills for customers requestin...
May 2011 — Oct 2013
Senior Customer Service Representative and Technical Specialist
1 Verizon Way, Basking Ridge, NJ
Perform TIER I troubleshooting to resolve technical issues for customers to prevent future problems.
Answer user inquiries regarding computer software operations, Microsoft and MAC program...
Mar 2009 — May 2011
Medicaid Service Coordinator
13640 Rte #22, Canaan, NY
Responsible for providing advocacy on behalf of individuals and families in the areas of education, housing, judiciary, and medicine.
Accountable for collaborating with other service provi...
Jun 2008 — Mar 2009
Community Habilitation Specialist
Works one-on-one in the consumer’s home and community to address a variety of life skills to include social awareness, recreational and other activities of daily living.
Responsible for de...
Sep 2006 — Jun 2008
Manager In Training and Floor Sales
112 west 34Th St, New York, NY 10120
Work with and through management to develop and implement actions that protect company assets and profitability.
Use company reports to analyze sales, gross profit and inventory activity.
...
Sep 2005 — 2006
Education
2001 — 2006
1997 — 2001
Occupations
Executive
Manager
Accountant
Finance and Accounting Specialist
IT Professional
Software Tester
Sport Trainer
Sports Trainer
Agents
Engineer
Customer Service
Sales Specialist
Client Service Officer
Counselor
Operations Manager
Accounting Bookkeeper
Bookkeeper
Computer Specialist
Sports Trainers
Advisor
Skills
Microsoft Office
Management
Online Marketing
Customer Satisfaction
Marketing Management
Account Management
Digital Marketing
Marketing Communications
Microsoft Excel
Supervisory Skills
Team Leadership
Training
Team Building
Public Speaking
Speech Analytics
Voice Analytics
Contract Recruitment
Sales
Digital Media
Music Industry
Camera Operation
Creative Writing
Marketing
Social Media
Social Media Marketing
Advertising
Customer Relations
Social Services
Microsoft Word
Leadership
Creative Solutions
Employee Training
Team Management
Customer Service
Acting
Emloyee Recruitment
Creative Direction
Social Networking
Artistry
Man
Human Services
Ultipro
Nexidia
Salesforce.com
Forecasting
Coaching
Customer Experience
Merchant Services
Client Relations
Recruiting