Cale Dehlinger

Information Technology Service Desk Team Lead

Cale Dehlinger is a high-skilled expert, who works in Fidelis Care main office of which is in 342. on the position of Information Technology Service Desk Team Lead from 2016. Cale has earned professional experience in more than four positions at different companies. Cale Dehlinger went to the Ecpi University and was studying from 2003 to 2005. Cale Dehlinger has these qualifications: Hda Helpdesk Analyst, A+, and Cna. Buffalo, New York is the area, where this expert was lastly known to live. Their phone and email can be easily accessed through this website by request.
Name variants:
Cale Dehlinger
Last updated Jul 05, 2024

Contact Information

Last Update
Jul 8, 2022
Location
Buffalo, NY
Company

Workplace

Fidelis Care
Information Technology Service Desk Team Lead

Rego Park, NY

Industry

Insurance

Work History

Information Technology Service Desk Team Lead

95-25 Queens Blvd, Rego Park, NY 11377
from May 2016

Service Manager

2821 Wehrle Dr SUITE 10, Williamsville, NY 14221
Nov 2013 — Nov 2015

Information Managment Specialist East Coast Supervisor

Managed a nationwide team of 12 Senior Desktop Support Analysts ensuring issues were resolved within SLA time constraints. Worked with other teams within ACS on issues affecting different br...
Jan 2006 — Oct 2013

2Nd Tier Helpdesk Support

Provided technical support to over 8,500 end-users on software and hardware issues. Assisted Tier 1 Customer Support Technicians with problems. Utilized phone and remote software such as PC...
Nov 2003 — Jan 2006

Education

2003 — 2005
1990 — 1994

Occupations

Executive
Team Leader
IT Professional
Information Technology Specialist
Service Manager
Operations Manager
IT Specialist
Service Operations Expert

Skills

Management
It Management
Help Desk Support
Technical Support
Troubleshooting
Disaster Recovery
It Operations
Computer Hardware
Project Management
It Service Management
Customer Service
Hardware
Customer Support
Process Improvement
Sla
Active Directory
Itil
Networking
Windows Server

FAQs about Cale Dehlinger

What's the main profession of Cale Dehlinger?

The expert is a Information Technology Service Desk Team Lead.

What jobs is Cale Dehlinger a professional at?

The expert is a professional such jobs as Executive and Team Leader.

Where does Cale Dehlinger currently live?

Cale Dehlinger currently lives in Buffalo, New York.

Where did Cale Dehlinger work?

Cale Dehlinger worked at Fidelis Care, Accessium Group Inc..

What education does Cale Dehlinger have?

Cale studied at the Ecpi University from 2003 to 2005.

What are the certifications of Cale Dehlinger?

This professional received the following certifications: Hda Helpdesk Analyst, A+, and Cna.

What languages does Cale Dehlinger speak?

Cale Dehlinger speaks English.

Are there any special industries, that Cale Dehlinger is connected to?

This professional works in Information Technology And Services industry.
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