Caitlin Ford

Preparation, coordination and follow up of client and prospect presentations, correspondence and mailings Preparation and management of expense report filing for office personnel Electronic ...

Manages the Front Desk, At Your Service, Valet and Concierge; ensures adequate coverage is staffed, assists with any special guest needs or concerns and resolves complaints, and discrepancie...

Kept records of guest satisfaction through SALT surveys. Used management skills to ensure that guests are satisfied with their stay upon departure. Prepared and processed payroll, including ...

Completed 480 hours as an intern and transferred through each department of the hotel. Learned how to take care of maintenance concerns, housekeeping tasks, work at the bar/restaurant, and f...

Organize material needed for the event. Coordinate a staff of 4-5 to set up the event facility and meal plan. Supervise staff and ensure that the food arrives to the event on time.

Helped guests pair their entrée with wine. Opened and closed the restaurant, completing tasks to ensure a successful business day.

Waited on up to 30 guests at a time and helped them choose their menu item. Kept a professional relationship with my guests while serving them their food.