Bruna Polena

Customer Support and Quality Assurance Manager

Bruna Polena is a high-level professional, that works in Sephora as a Retention Marketing Operations Lead since 2018. This person has earned professional experience in more than six positions at different companies. Bruna Polena went to the Cañada College and received education from 2015 to 2017. San Francisco, California is the city, where the professional was known to settle. This professional's e-mail and phone can be accessed through SoftwareOfficial on demand.
Name variants:
Bruna Polena
Last updated Jun 28, 2024

Contact Information

Last Update
Jul 8, 2022
Email
br**@hotmail.com
Location
San Francisco, CA
Company

Workplace

Retention Marketing Operations Lead

Lansing, MI

Industry

Ret Misc Merchandise

Work History

Retention Marketing Operations Lead

Apr 2018 — Dec 2019

Customer Support and Quality Assurance Manager

from Aug 2017

Email Marketing Intern

986 Missions St, San Francisco, CA
from Jul 2017

Localization Quality Assurance Tester

1 Apple Park Way, Cupertino, CA
Performed QA on current and new iTunes and iCloud products for Portuguese market. Trained team members in project management processes, database management and localization tools. Worked ...
Oct 2013 — Jun 2017

Social Media Intern

535 Columbus Ave, San Francisco, CA 94133
Managed content of social media channels: Facebook, Twitter and Pinterest. Created a weekly blog to drive traffic to the startup. Delivered regular website and campaign performance report...
May 2013 — Aug 2013

Direct Sales Quality Analyst

Performed evaluations of the sales process, working directly with the sales team in order to drive conversion rates and customer satisfaction. -Reported findings to management to highlight t...
Jun 2009 — Dec 2009

Occupations

Quality Assurance Manager
IT Professional
Computer Software Professional
Quality Assurance Professional
Inspector
Software Developers

Skills

Teamwork
Leadership
Marketing
Market Research
English
Analytics
Microsoft Office
Spanish
Marketing Strategy
Microsoft Excel
Business Strategy
Event Planning
Microsoft Word
Powerpoint
Social Media Marketing
French
Advertising
Organization
Brazilian Portuguese
Blogging
Economics
Customer Relationship Management
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