Name variants:
Brooke Steger
Last updated Jul 05, 2024
Contact Information
Last Update
Jul 8, 2022
Email
br**@uber.com, br**@hotmail.com, br**@gmail.com
Location
Seattle, WA
Company
Workplace
Colleagues
Work History
Director - Customer Service, Analytics, Marketing Ops
Greater Seattle Area
Nov 2011 — Dec 2012
Sr. Operations Manager (acquired by Lockerz)
- Manage all merchandising and on-site content
- Analyze trends, profitability, and customer engagement of auctions and private sales to make market, scheduling and other business decisions ...
May 2010 — May 2012
Sr. Content & Storefront Manager
-Mobile Content Management; Ingestion to Delivery
-Project Planning
-XML
-Storefront Configuration (Mobile & WEB)
-Merchandising and taxonomy
-Defect/bug management and triage for larg...
May 2009 — May 2010
Customer Service Manager (acquired by Nuance)
-Manage all incoming support cases
-Track and report on customer issues and suggestions
-Investigate customer issues, solve customer problems and/or report possible bugs
-Manage Forums
-Upda...
Mar 2008 — May 2009
Travel Expert/Travel Writer
Responsible for reviewing and rating hotels, restaurants, activities and nightlife.
Aug 2007 — Jan 2009
Teacher
Middle School Physics Teacher, High School Computer Science Teacher at The British American School in Puerto Vallarta, Mexico.
Aug 2007 — Jan 2008
Co-Founder (Operations)
Ohm Gaming was the sister company to WOW100, a China based gaming-labor establishment. The US side of OG was responsible for customer service (primary clients were American, Australian and ...
Jan 2002 — Mar 2007
Education
2004 — 2006
Occupations
Executive
Founder
Chief Executive Officer
Farmer and Animal Care
Driver
Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Founding Member
Chief Executive
Corporate Executive
Operations Manager
Skills
Analytics
Data Analysis
Marketing
Management
Mobile Devices
Customer Service
Start Ups
Web Analytics
E Commerce
Social Media
Business Intelligence
Google Analytics
Sql
Mysql
Training
Tableau
Marketing Operations
Social Networking
Product Management
Leadership
Analysis
Market Research
Fly Fishing
Blogging