Brian Yen is a high-skilled expert, that works in Customergauge as a Customer Success Manager - North America from 2018. Brian has earned professional experience in more than 12 positions at various companies. Brian Yen went to the Harvard University Graduate School of Design and got education from 2012 to 2013. This professional has such professional qualifications as Inbound Certified, Growth Driven Agency Certified, and Leed Green Associate. Boston, Massachusetts is the area, where the professional was known to live. This professional's e-mail and phone are easily accessed through SoftwareOfficial on demand.
Name variants:
Bryan Yen,
Bryant Yen
Last updated Jul 05, 2024
Contact Information
Last Update
Jul 7, 2022
Location
Boston, MA
Company
Customergauge
Workplace
Customer Success Manager - North America
Work History
Merchandising Floorplan Analyst
268 Summer St SUITE 800, Boston, MA 02210
Lead client implementation and ongoing support processes for our $1M+ ARR retail enterprise clients by working with them to define, assess, and translate business requirements, and design vi...
Aug 2014 — Apr 2018
Driver and Mentor
185 Berry St, San Francisco, CA 94107
Along with being an established driver for passengers within the Greater Boston Area, I was a designated Lyft mentor after just three months in for consistently outperforming on ratings, act...
Jul 2013 — May 2014
Collections and Archival Research Extern
Through the Harvard GSD January externship program, I used the architectural photo archives of Ezra Stoller to research and write web entries on significant Boston sites that Ezra photograph...
Jan 2014 — Jan 2014
Seasonal Garden Installation Crew Member
600 Windsor Pl, Somerville, MA 02143
Constructed and installed raised garden beds for b.good, athenahealth, The Ledge Kitchen and Drinks, Davis Marcus Management Inc., and residential clients around the greater Boston area. Als...
Mar 2013 — May 2013
Landscape Architecture Extern
83 North St, Salem, MA 01970
Through the Harvard GSD January term externship program, I provided landscape design, drafting, rendering, and model-making support for construction documents, client presentations, and mark...
Dec 2012 — Jan 2013
Garden Education Intern
Somerville, MA
Co-developed and co-taught environmental education curriculum and programming to eight groups of 15 K-6th graders through Adventure Summer Camp, a summer enrichment camp operated by Somervil...
Jun 2012 — Aug 2012
Landscape Architecture Intern
Provided landscape architecture, architecture design, and civil engineering support for recreation facilities projects within 12 National Forests of the Intermountain Region of the Forest Se...
Sep 2011 — May 2012
Architecture Intern
440 Somerville Ave SUITE 2, Somerville, MA 02143
Provided architecture design, drafting, physical and digital modeling support for sustainable architecture and master plan projects in Kenya; the British Virgin Islands; and commercial proje...
Jan 2011 — Sep 2011
Exhibits and Design Associate
38 Chauncy St, Boston, MA 02111
Researched, contacted, and coordinated with potential sponsors and product exhibitors at NEXUS. Designed interpretive signage for exhibits and NEXUS resources, logos, tradeshow banners, adve...
Jan 2010 — May 2010
Architecture Intern
1420 Sutter St, San Francisco, CA 94109
Provided architectural drafting, modeling, and administrative support for high-end residential projects in Northern California. Also organized the materials library, and assisted with graphi...
Jun 2009 — Aug 2009
Education
2012 — 2013
2009 — 2011
2006 — 2011
2008 — 2009
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Operations Manager
Software Developers
Skills
Solution Implementation
Project Management
3D Modeling
Training
Software As A Service
Strategy
Customer Relationship Management
Customer Service
Account Management
Leadership
Design Thinking
Design
Customer Retention
Customer Insight
Customer Engagement
Renewals
Voice of the Customer
Consulting
Customer Analysis
Retention Programs
Proof of Concept
FAQs about Brian Yen
What's the profession of Brian Yen?
This professional's job is Lead Customer Success Manager
What are the profession of Brian Yen?
These person's professions are Executive and Manager
Where does Brian Yen currently live?
Boston, Massachusetts is the place where Brian Yen lives
Where did Brian Yen work?
Brian worked at Customergauge, Customergauge.
What education does Brian Yen have?
Brian studied at the Harvard University Graduate School of Design from 2012 to 2013.
Are there any professional certifications, that Brian Yen has?
The professional received the following certifications: Inbound Certified, Growth Driven Agency Certified, Leed Green Associate, Email Marketing Certified, and Content Marketing Certified.
Are there any special industries, that Brian Yen is connected to?
Brian Yen works in Computer Software industry.
What are the skills of Brian Yen?
Brian has skills in the following areas: Solution Implementation, Project Management, 3D Modeling, Training, Software As A Service, Strategy, Customer Relationship Management, and Customer Service.