Brian Montano

Director of Customer Service

Brian Montano is a high-skilled expert, working in Certus Technologies Sarl as a Director of Customer Service from 2019. Brian has earned professional experience in more than ten positions at different companies. Brian Montano went to the California State University, Chico and was studying there to 1994. Richmond, California is the city, where this person was lastly known to be living. Their e-mail and phone can be accessed through this website on demand.
Name variants:
Bryan Montano, Bryant Montano
Last updated Jul 05, 2024

Contact Information

Last Update
Jul 7, 2022
Email
bm**@jcmglobal.com
Location
Richmond, CA
Company
Certus Technologies Sarl

Workplace

Director of Customer Service

Work History

Director of Customer Service

from May 2019

Senior Client Services Manager

815 Pilot Rd SUITE G, Las Vegas, NV 89119
Sep 15, 2017 — May 2019

Senior Product Manager

7699 west Post Rd, Las Vegas, NV 89113
Oversee Product Development and Product Compliance. Role with corporate planning to define the company's strategic direction. Overall I am responsible for all product hardware/software verti...
Sep 2014 — Jan 2017

Senior Gaming Product Manager

Product Marketing Create a global strategy for core validation products by adding features that increase the ROI and reduce existing life-cycles. Hardware and software development. DNA –...
Apr 2011 — Apr 2014

Technical Sales Engineer, System Engineer, Applications Specialist

Igt
Professional Services - Developing System Architecture based on casino environment metrics and end user application enhancements. Proficient with SBX, Advantage Player Management, Cage and...
2003 — 2011

Senior Casino Systems Engineer

14455 Hwy #16, Brooks, CA
Project Manager and Lead Engineer for IGT’s Enterprise Systems upgrade & conversion. Liaised with all Operations such as Slots Operations, Performance, Cage, Accounting, Casino Marketing, Ta...
Nov 2007 — Jul 2008

Applications Trainer

Acquired by IGT in 2003. Install, Maintain and Support Creating technical documentation, coordinate training classes with the property. Primary duties involved installing, troubleshootin...
May 2003 — Nov 2007

Casino Marketing Manager

Responsible for the new establishment & operation of the Players Club (River Card), Charter Sales, and coordinated a team of six executive hosts. Create and coordinate slot tournaments, cr...
Jul 2001 — Aug 2002

Players Club Manager

Restructure the Premium Players club from policies, procedures and upgrade current technologies. Increases shown in host productivity by 28%, and tracked slot volume by 35% within 8 months...
Jul 2000 — Jul 2001

Player Development and Operations

Executive Host, VIP Casino Services Coordinator, Players Club Manager, Slot Operations Supervisor, Slot Technician, Cage Operations, Hotel Front Desk and Charter Sales Experience. Installed ...
May 1995 — Jul 2000

Occupations

Engineer
Customer Service
Sales Specialist
Client Service Officer
Executive
Director
Client Manager
Operations Manager

Skills

Product Management
Gaming Industry
Gaming
Casino
Product Marketing
Product Development
Gambling
Online Gaming
Management
Team Building
Online Gambling
Customer Service
New Business Development
Team Leadership
Sales
Budgets
Troubleshooting
Casino Management
Sales Management
Agile Methodologies
Software Development
Windows Server
Cross Functional Team Leadership
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