Brian Dela Cruz

Escalation Engineer

Brian Dela Cruz is a high-skilled professional, who works in Airbnb main office of which is in 1096. on the position of Api Technical Consultant from 2019. This person gained professional experience in more than nine positions at various companies. Brian Dela Cruz went to the Bloc and received education from 2016 to 2017. This person has such qualifications as Linux Lpi-1 and Lpi-2 Certificate of Accomplishment, Apple Certified Mac Technician (Acmt), and Itil Foundation In It Service Management. Milpitas, California is the area, where this expert was known to be settled. This professional's e-mail and phone can be easily accessed through this website on demand.
Name variants:
Bryan Cruz, Bryant Cruz
Last updated Jul 05, 2024

Contact Information

Last Update
Jul 5, 2022
Email
bl**@yahoo.com, br**@gmail.com
Location
Milpitas, CA
Company

Workplace

Airbnb
Api Technical Consultant

San Francisco, CA

Industry

Internet

Work History

Api Technical Consultant

888 Brannan St, San Francisco, CA 94103
Diagnose API issues from customers Provide critical feedback to product and engineering teams for product features Integrate new customers with Airbnb software
from Jan 2019

Software Engineer Intern

785 Grand Ave, Carlsbad, CA 92008
Improve apps response time by debugging bugs Composed data scripts to be used throughout app Deliver quality code on time Analyzed Augmented Reality avenues for app
Nov 2017 — Jun 2018

Web Developer Internship

Oakland, CA
Redesigned company's main website to flow simpler for users Ensured changes made to the desktop website were responsive and ideal for mobile devices. Formalized code tracking system for n...
Aug 2017 — Nov 2017

Desktop Support Technician

225 Bush St, San Francisco, CA 94104
Provide level 1, 2, and executive level technical support to users on Mac OS X, Windows 7/10 Troubleshoot a wide array of applications including: Google Suite, Microsoft Office Suite, Outl...
from Aug 2015

Desktop Support Intern

301 Dave Ward Dr, Conway, AR 72032
Advised technical support to users on Mac OS X and Windows systems Assist in minimal automation services for our imaging and onboarding process Verified and validated all audio and video ...
Dec 2014 — Aug 2015

Technical Customer Support

60 south Market St, San Jose, CA 95113
Delivered superb customer care to clients using ticketing system Processed refunds and warranty exchanges for sub par products Assisted tech support team in basic testing and development ...
Oct 2014 — Dec 2014

Back-End Software Intern

Dell Poweredge Server Installation VMware Vsphere Esxi 5.5 Server Installation Hardware installation of Dell Poweredge servers Update and upgrade code using Java Update and upgrade code...
Sep 2014 — Oct 2014

Sales Representative and Team Leader

201 south Market St, San Jose, CA 95110
Delivered service to all customers by acting with a “customer comes first” attitude. Assisted guests in the selection and purchase of educational devices, gadgets, and toys. Organized sch...
Oct 2013 — Oct 2014

Escalation Engineer

Education

2016 — 2017
2010 — 2013

Occupations

Counselor
Engineer
Marketer
Advertising Professional
IT Professional
Software Engineer
Apprentice
Advisor
Advertising Sales Agent
Software Developers
Student Worker

Skills

Leadership
Customer Service
Microsoft Office
Javascript
Python
Technical Support
Sales
Html
Cascading Style Sheets
Angularjs
Node.js
Troubleshooting
Mac Os
Object Oriented Design
Creative Problem Solving
Linux Desktop
Shell Scripting
Java
C++
React.js
Eclipse
Notepad++
Powerpoint
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