Bret Allan is a skilled expert, working in Zerocater main office of which is in 1096. on the position of Client Success Coordinator from 2014. Bret has earned professional experience in more than ten positions at various companies. Bret Allan went to the Interdisciplinary Center of Herzliya and was studying to 2010. San Francisco, California is the city, where this person was lastly known to be living. This person's phone and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Brett Allan
Last updated Jul 04, 2024
Contact Information
Last Update
Jul 13, 2022
Email
br**@gmail.com, br**@gmail.com
Location
San Francisco, CA
Company
Workplace
Client Success Coordinator
San Francisco, CA
Industry
Internet, Nonclassifiable Establishments
Colleagues
Work History
Client Success Coordinator
115 Stillman St, San Francisco, CA 94107
Managed the top revenue account and other big-name companies totaling more than 5% of ARR for the company
Identified problems and created solutions for top revenue account which fit their ...
May 2014 — Jul 2015
Client Success, Finance
High volume invoice processing and payment processing for start ups in build and growth stages
Lead in implementing program to streamline AP and AR process through automation of data entry...
Feb 2014 — May 2014
Operations Manager
3639 18Th St, San Francisco, CA 94110
Big data analysis optimizing revenue and made recommendations to management
Successfully Managed and optimized $10M in ARR with little supervision
Helped company scale from $20M to $40M i...
May 2012 — Nov 2013
Fraud Specialist
Big data analysis and reporting on online payments in excess of $500,000/day
Researched client accounts and transactions investigating and resolving possible fraud, chargebacks and other r...
Feb 2011 — Dec 2011
Account Manager
Maintained database of over 50 client accounts, increased lead-based sales by 25% for team and exceeded quota by 50% each quarter.
Engaged new and existing clients for product conversion, ...
Apr 2010 — Feb 2011
Staff Accountant
615 1St St northeast SUITE 500, Minneapolis, MN 55401
Collaborated with Executive Director on campaigns, research, analysis, and reporting for international publications detailing political outlook, regional stability statements
Completed and...
Mar 2009 — Feb 2010
Program Manager
115 Stillman St, San Francisco, CA 94107
Developed new tool reducing Client Success team manual tasks by 50%. Designed meal
suggesting tool that improved overall customer meal satisfaction rating by 30%. Implemented
bug reportin...
Account Manager
115 Stillman St, San Francisco, CA 94107
Established new customer metrics for sales team identifying ``good'' v ``bad'' customers reducing
customer churn within first 6 months of service by 80%. Created meal creation process that...
Inventory Manager
Created process for identifying product lifecycle saving 7% in annual total revenue from
spoilage. Developed predictive inventory management tool to increase sales by 10% across all
depar...
Account Manager
Developed customer team metrics that improved time spent on tasks which translated to an
increase in account load by 25%. Created customer engagement surveys that identified service
gaps ...
Education
from 2009
from 2006
Occupations
Coordinator
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IT Professional
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International Business
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Translation
Seattle
International Relations
Performance Metrics
Business Initiatives
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San
Client Accounts
Entrepreneurship
Management
Revenue
Zendesk
Public Relations
Inventory Management
Security
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Mysql
Manual Testing
Public Speaking
Accounting
Workflow
Pivotal Tracker
Interdisciplinary Teaching
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Business Services
Team Management
Engineering
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Fundraising
Inventory
Microsoft Excel
Customer Service
Surveying
Project Management
Conflict Resolution
Analysis
Fraud Detection
Social Media
Test Planning
Economics
Twilio
Churn
Applications
Communication
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Customer Needs
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Sfdc
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Aml
Visibility
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Sentry
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Internal Audit
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Agile Project Management
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Meals
Start Ups
Government
Scrum
San Francisco
Bug Tracking
Fielding
Customer Experience Management
Budgets
Customer Engagement
Business Strategy
Saas
Wikis
Self Help
Gaps
Product Quality