Bobbie Dufault

Program Manager

Bobbie Dufault is a qualified expert, who works in Microsoft as a Content Program Manager since 2012. Bobbie Dufault gained professional experience in more than 13 positions at different companies. Bobbie Dufault went to the Orange Coast College and got education there from 1974 to 1976. Seattle, Washington is the city, where this person was known to be located. Their email address and phone can be accessed through SoftwareOfficial on demand.
Name variants:
Robert Dufault, Roberta Dufault
Last updated Jul 04, 2024

Contact Information

Last Update
Jan 29, 2016
Location
Seattle, WA
Company

Workplace

Microsoft
Content Program Manager

Redmond, WA

Industry

Computer Software, Prepackaged Software Computer Programming Services Game Systems Media Players, Prepackaged Software Computer Programming Svcs Game Systems Media Players, Prepackaged Software Svc Computer Programming Svc Game Systems Media Players, Business Services, Wired Telecommunications Carriers, Software Publishers, Other Computer Peripheral Equipment Manufacturing, Miscellaneous Publishing (shop

Work History

Content Program Manager

Redmond
Content Program Manager for the SMB portal at Microsoft. http://smallbusiness.support.microsoft.com
from Jun 2012

Content Project Manager, Small Business Portal

Mange the content for a new support portal. Evaluate, write, edit, produce, create and flag content for update. Manage a team of 5 writing and editing curated knowledgebase and self help c...
Jan 2009 — May 2012

Special Projects

Working with a group of Microsoft Solution Asset Strategy Directors and content portfolio managers to test new workflows and processes in an effort to balance out the content costs with the ...
Jan 2009 — May 2012

Owner and designer

Immersive Technology and graphic design. I own the Moulin Rouge Theater, the gardens at the Moulin Rouge and the Moulin Rouge Island. I am the designer and owner of a line of clothing kno...
Dec 2005 — 2012

Technical Writer/Publisher/Project Manager

Currently I write content for console game and personal media players as well as publishing, updating and writing for the products in the information worker space. Occasionally I also write...
Jun 2002 — May 2012

Sweep Project Manager, Dev teamTechnical writer

Manage a team of Microsoft subject matter experts (SMEs) as they review several thousand technical support articles. Project includes updateing the articles for the new product release cycl...
Jan 2002 — May 2012

Technical writer, Project Manager

Microsoft (MS) Knowledge Base (KB) Writer - Created KB documentation for various Microsoft products using simplified and standardized language for globalization and publication in Microsoft ...
Jan 2002 — May 2012

Professional

1989 — 2009

Technical support

specializing in product management and support in the consumer segment
1998 — 2002

Product Feedback Program Manager

• Developed the position requirements, and responsibilities for Consumer Product Feedback. • Managed relationships with Support Program Manager, Senior Product Manager, 12 Beta leads, 4 tech...
Jan 1998 — Jan 2002

Product Feedback Program Manager

Established and implemented position requirements, role and responsibilities for Consumer Product Feedback. Including Tier support for feedback needs of products. Manage relationship with S...
Jan 1998 — Jan 2002

Acting Team Lead

Successfully managed a group of 10-15 Support Professionals with a primary focus on Customer Satisfaction and a secondary focus on Call Minutes per Incident. Interviewed, hired, and traine...
Jan 1997 — Jan 1998

Support Team Lead

Successfully managed a group of 10-15 Support Professionals with a primary focus on Customer Satisfaction and a secondary focus on Call Minutes per Incident. Interviewed, hired, and traine...
Jan 1997 — Jan 1998

Occupations

Executive
Program Director
IT Professional
Computer Software Professional
Project Manager
Financial Broker
Portfolio Manager
Artist
Entertainment Professional
Marketer
SEO Specialist
Operations Manager
Software Developers
Project Managers
Investment Analyst
Financial Analyst
Entertainer
Web Marketer
Marketing Manager

Skills

Research
Negotiation
Analysis
Sales
Management
Technical Writing
Problem Solving
Product Management
Program Management
Non-fiction Writer
Artists
Creative Non-fiction
Visionary Thinking
Editing
Testing
Marketing
Content Development
Social Networking
Photoshop
SharePoint
Software Documentation
Entrepreneurship
Process Improvement
Leadership
Technical Documentation
XML

FAQs about Bobbie Dufault

What is the main profession of Bobbie Dufault?

Bobbie is a Program Manager.

What are the profession of This expert?

These person's professions are Executive and Program Director

Where is Bobbie Dufault located?

The professional is currently located in Seattle, Washington.

Where did Bobbie Dufault work?

Bobbie Dufault worked at Microsoft, Entirenet, LLC.

What education does Bobbie Dufault have?

Bobbie studied at the Orange Coast College from 1974 to 1976.

Are there any professional industries, that Bobbie Dufault is connected to?

Bobbie works in Computer Software industry.

What are professional skills of Bobbie Dufault?

This person has skills in the following areas: Research, Negotiation, Analysis, Sales, Management, Technical Writing, Problem Solving, Product Management, Program Management, Non-fiction Writer, and Artists.
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